District Manager of Retail Sales & Operations Blufox Mobile- New Hampshire

About the role

The District Manager oversees multiple retail locations, develops high-performing teams, drives growth, and ensures a world-class customer experience.

Responsibilities

• Lead and support multiple retail store locations within an assigned district
• Manage and develop Store Managers and retail leadership teams
• Build a culture of accountability, performance, and employee engagement
• Conduct regular store visits to evaluate operations, sales execution, and customer experience
• Identify and develop future leaders through coaching and succession planning
• Drive district-wide sales performance and exceed revenue goals
• Develop and execute strategic sales initiatives and growth plans
• Monitor key business metrics including: Revenue Conversion Rates, Customer Acquisition, Customer Retention, Gross Profit, Productivity, Net Promoter Score (NPS)
• Analyze performance data and implement action plans to improve results
• Partner with Store Managers to maximize sales opportunities and operational efficiency
• Recruit, hire, train, and retain top-performing retail leaders
• Create performance evaluations and leadership coaching sessions
• Create development plans for Store Managers and emerging leaders
• Partner with Leadership and Training teams to implement sales training programs
• Foster a high-performance culture focused on continuous improvement
• Ensure compliance with company policies, procedures, and operational standards
• Oversee inventory management, cash handling, merchandising, and store presentation
• Identify operational efficiencies and cost-saving opportunities
• Maintain consistency in execution across all district locations
• Ensure stores meet company standards for compliance, safety, and customer experience
• Champion a customer-first culture throughout the district
• Drive improvements in customer satisfaction and Net Promoter Scores (NPS)
• Support teams in resolving escalated customer concerns
• Ensure stores consistently deliver exceptional service experiences

Requirements

• Bachelor's Degree Or Equivalent Leadership Experience
• 5+ years of experience in: District Management, Area Management, Multi-Unit Retail Management, Retail Operations Leadership, Sales Management
• Proven track record of leading multiple locations and achieving sales goals
• Experience Developing Managers And High-performing Teams
• Strong business acumen and analytical skills
• Ability to manage KPIs, budgets, and operational performance

Qualifications

• Preferred Telecommunications Industry Experience
• Wireless Retail Experience
• Cable Industry Experience
• Consumer Electronics Retail Experience
• Commission-Based Sales Leadership Experience

Skills

• Strategic Leadership
• Talent Development
• Operational Excellence
• Customer Satisfaction
• Profitability Focus

Benefits

• Competitive Salary: $80,000 - $110,000 Base Salary + Performance Incentives
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Training and Leadership Development
• Paid Vacation
• Paid Sick Time
• Personal Time Off
• Career Advancement Opportunities
• Modern Retail Environment
• High-Growth Company with Expanding Market Presence

Pay

• $80,000 - $110,000 Base Salary + Performance Incentives

Schedule

• Full-Time