District Manager of Retail Sales & Operations Blufox Mobile- New Hampshire

About the role

The District Manager oversees multiple retail locations, develops high-performing teams, drives growth, and ensures a world-class customer experience. This role requires a strategic leader who can balance sales performance, talent development, operational excellence, customer satisfaction, and profitability across multiple locations.

Responsibilities

• Lead and support multiple retail store locations within an assigned district

• Manage and develop Store Managers and retail leadership teams

• Build a culture of accountability, performance, and employee engagement

• Conduct regular store visits to evaluate operations, sales execution, and customer experience

• Identify and develop future leaders through coaching and succession planning

• Drive district-wide sales performance and exceed revenue goals

• Develop and execute strategic sales initiatives and growth plans

• Monitor key business metrics including: Revenue Conversion Rates, Customer Acquisition, Customer Retention, Gross Profit, Productivity, Net Promoter Score (NPS)

• Analyze performance data and implement action plans to improve results

• Partner with Store Managers to maximize sales opportunities and operational efficiency

• Recruit, hire, train, and retain top-performing retail leaders

• Conduct performance evaluations and leadership coaching sessions

• Create development plans for Store Managers and emerging leaders

• Partner with Leadership and Training teams to implement sales training programs

• Foster a high-performance culture focused on continuous improvement

• Ensure compliance with company policies, procedures, and operational standards

• Oversee inventory management, cash handling, merchandising, and store presentation

• Identify operational efficiencies and cost-saving opportunities

• Maintain consistency in execution across all district locations

• Ensure stores meet company standards for compliance, safety, and customer experience

• Champion a customer-first culture throughout the district

• Drive improvements in customer satisfaction and Net Promoter Scores (NPS)

• Support teams in resolving escalated customer concerns

• Ensure stores consistently deliver exceptional service experiences

Qualifications

• Bachelor's Degree Or Equivalent Leadership Experience: 5+ years of experience in: District Management, Area Management, Multi-Unit Retail Management, Retail Operations Leadership, Sales Management

• Proven track record of leading multiple locations and achieving sales goals

• Experience Developing Managers And High-performing Teams

• Strong business acumen and analytical skills

• Ability to manage KPIs, budgets, and operational performance

Preferred Qualifications

• Telecommunications Industry Experience

• Wireless Retail Experience

• Cable Industry Experience

• Consumer Electronics Retail Experience

• Commission-Based Sales Leadership Experience

What Success Looks Like

The ideal District Manager is a hands-on leader who thrives on developing people, driving sales growth, improving operational performance, and building winning teams. They are passionate about coaching leaders, exceeding business objectives, and creating exceptional customer experience across every store in their district.