District Manager - North NJ/SE NY State
About the role
The District Manager for Aramark Correctional Services provides executive leadership for a regional correctional food service portfolio, with overall accountability for business performance, client partnerships, operational strategy, and long-term growth. Leading a team of General Managers and frontline teams, this role establishes regional priorities, drives financial and operational results, ensures contract compliance, and develops leadership talent across multiple accounts. The District Manager serves as the primary strategic partner to senior client stakeholders, identifying opportunities to enhance service delivery, improve efficiency, and expand business outcomes. Success in this role is measured by portfolio growth, profitability, client retention, operational excellence, leadership development, and the sustained performance of the district. Frequent travel to client sites throughout the district is expected.
Responsibilities
- Leadership
- Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units
- Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers
- Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved
- Reward and recognize employees
- Identify and engage top talent and develop team members to their fullest potential within the organization
- Plan and lead team management meetings
- Ensure safety and sanitation standards in all operations
- Client Relationship
- Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
- Identify client needs and communicate operational progress
- Understand contractual obligations and leverage opportunities
- Facilitate and support new business and retention activities
- Ensure team completes customer satisfaction surveys in all locations
- Financial Performance
- Build revenue and manage budget with sensitivity to costs and client needs
- Ensure the completion and maintenance of P&L statements for the district
- Provide oversight and take ownership to deliver client and company financial targets using Aramark systems
- Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
- Productivity
- Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives
- Ensure value through efficient operations, appropriate cost controls, and profit management
- Ensure consistent application of Aramark's operating standards and processes (Operational Excellence) with particular focus on efficiency standards
- Understand end to end supply chain and procurement process and systems; ensure only authorized suppliers are used
- Compliance
- Ensure unit managers maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour
- Job duties may change or new ones may be assigned without formal notice to meet commitments
Qualifications
- Proven leadership experience, typically acquired over 5–10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries
- Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction
- Confirmed ability to hire, assess, develop and grow hard-working talent
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
- Established communication and teamwork skills to work with all levels of the organization from the front line associate through leadership
- Proven success in a repeatable business model, including leading through change and turnaround initiatives
Education
Bachelor's degree is generally required; advanced degree in business or related field is preferred.
Pay
Salary range: $130,000 to $140,000 per year. The salaried rate for this position is $110,000 to $140,000.
Benefits
- Comprehensive benefit programs including medical, dental, vision, and work/life resources
- Retirement savings plans like 401(k)
- Paid days off such as parental leave and disability coverage
- Benefits vary by location and are subject to legal requirements, employee eligibility status, and where the employee lives and/or works