District Manager - Miami

About the role

We're looking for a District Manager who is passionate about restaurant operations, leadership development, and building great teams. This is a highly hands-on field leadership role for someone who loves being in the shops, coaching leaders in real time, and helping drive results through people.

Responsibilities

• Serve as a key operational leader responsible for developing General Managers, driving operational excellence, supporting new shop growth, and ensuring our culture comes to life in every location.
• Spend your time where the action is—in our shops, shoulder-to-shoulder with General Managers and team members—coaching, teaching, problem-solving, celebrating wins, and ensuring both our people and our business thrive.
• Directly support and develop General Managers and hourly Shop Leaders across multiple shops, helping every leader and location perform at their best.
• Work manager shifts shoulder-to-shoulder with shop teams because the best leaders stay close to the people, food, and guest experience.
• Bring Call Your Mother’s vision, culture, standards, and BIG V.I.B.E.S. to life through exceptional execution in every shop, every day.
• Conduct regular business reviews focused on P&L performance, guest feedback, operational opportunities, and plans for continued growth.
• Proactively solve facilities, maintenance, technology, staffing, and operational challenges so leaders can keep their shops running smoothly.
• Drive sales growth and profitability by identifying opportunities, improving operations, and holding teams accountable to consistent execution.
• Build a positive, high-performing culture rooted in accountability, development, belonging, and teamwork.
• Champion the highest standards of food safety, cleanliness, organization, food quality, and hospitality across every shop.
• Build meaningful relationships in the community through local partnerships, events, and neighborhood engagement.
• Stay calm under pressure and approach unexpected challenges with a confident, solutions-first mindset.

Requirements

• Have 2+ years of multi-unit leadership experience, including at least 2 years in a quick-service, fast-casual, or high-volume restaurant environment.
• Have a strong understanding of P&L ownership, labor management, inventory controls, scheduling, food costs, and the other financial levers that drive restaurant performance.
• Be equally comfortable reviewing business results and jumping behind the line to support a busy shift.
• Believe the best leaders are visible, present, and willing to do any job they ask others to do.
• Have a proven track record of attracting, developing, and retaining strong, diverse teams.
• Get genuinely excited about building teams, developing people, and growing a successful business.
• Lead with humility, confidence, accountability, and a strong sense of ownership.
• Communicate clearly, coach thoughtfully, and know how to build strong relationships and influence people at every level of an organization.
• Care deeply about culture and understand that memorable guest experiences start with exceptional team experiences.
• Be able to dig into the data, identify trends, and turn what you learn into meaningful improvements across your shops.
• Be hospitality-oriented and genuinely passionate about creating experiences that keep guests coming back.
• Be able to work a schedule driven by the needs of the business, including weekends and holidays.
• Lead from the field, spending the majority of your time shoulder-to-shoulder with General Managers, Shop Leaders, and team members.
• Be bilingual and proficient in both English and Spanish.

Qualifications

• Competitive salary $90,000, plus quarterly bonus opportunity.
• Health Insurance. Health, dental, and vision insurance.
• Unlimited paid time off because you deserve it…duh.
• 100% Paid, 12 week parental leave for time with the itty, bitty baby!
• 401(k) with 4% company match. Plan for a bright and beautiful future!
• Step your knowledge game up. Free English and Spanish classes, plus Duolingo reimbursement.
• Early Wage Access. Instantly get up to 50% of your eligible earned wages before payday!
• Real support when life gets complicated. Confidential therapy and professional resources for mental health, legal guidance, financial wellness, and more.
• BAGELS ON THE HOUSE! Plus 50% off when you're off the clock.

Physical Requirements

• The physical demands for this position include seeing, hearing, speaking, reading, and communicating effectively;
• standing, walking, reaching, bending, and performing repetitive physical movements;
• lifting up to 50 pounds;
• safely operating equipment and tools using manual dexterity.

Equal Opportunity Employer

Call Your Mother is proud to be an equal opportunity employer. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members. We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status.