District Manager - Memphis, TN

About the role

ALDI is seeking motivated and ambitious individuals to join our District Manager Trainee (DMT) program. Over an intensive 44-week training period, you will gain comprehensive knowledge and hands-on experience preparing you to oversee multiple ALDI stores. As a district manager, you will work closely with store managers to ensure exceptional customer service, foster a positive employee working environment, drive operational excellence, and accelerate sales growth. This position covers the Greater Memphis area within our Mt. Juliet Division.

Responsibilities

• Communicates job responsibilities and performance expectations to store management to ensure desired results; leads and develops store management personnel.
• Leads, develops, and supervises the assigned store manager team to develop sales, engage teams, satisfy customers, and achieve consistent high performance.
• Supports store management in fostering a positive working environment and sense of teamwork among direct and indirect personnel.
• Develops and implements action plans using company-provided resources to improve operating results.
• Works with store managers to recruit, select, promote, and determine store assignments for personnel to ensure proper staffing of each location within the district.
• Confers with direct reports regarding advancement, discipline, or termination of personnel.
• Trains and develops direct reports to ensure they achieve their maximum professional potential, using company-provided training materials.
• Observes and evaluates store employees’ work performance and collaborates with store managers to provide feedback and coaching as appropriate.
• Collaborates with store managers to oversee the resolution of escalated employee and customer concerns.
• Understands and oversees execution of the overarching company strategy while communicating and modeling the core values of the organization.
• Communicates, cooperates, and interacts effectively with all levels of ALDI employees, customers, third-party vendors, and business partners.
• Reviews, investigates, and resolves issues within the district to minimize potential liability for the division and the company.
• Oversees and ensures store management compliance with established policies, procedures, and applicable federal, state, and local regulations.
• Ensures store managers coach personnel to comply with company customer service guidelines and demonstrates appropriate interactions with customers and coworkers.
• Resolves concerns from store personnel and customers, referring them to the director of store operations as necessary.
• Models, communicates, and supervises compliance with established policies and procedures.
• Ensures a safe working environment by supporting store managers in identifying and resolving hazards, equipment, and ergonomic issues.
• Supervises adherence to company expense guidelines, inventory procedures, product handling, and cash handling policies to minimize losses and achieve financial targets.
• Ensures store managers effectively oversee personnel to maintain store zone and merchandising standards at all times.
• Supervises the achievement of store KPI results and takes action to develop and implement personnel and operational plans to achieve district goals and budgets.
• Plans and conducts meetings such as district weekly operations calls, monthly one-to-ones, training sessions, and other company-related events using company-provided materials.

Requirements

• Bachelor’s Degree in Business or related field.
• Ability to develop rapport, trust, and open communication that enhances the performance of direct reports.
• Ability to facilitate group involvement when conducting meetings.
• Develops and maintains positive relationships with internal and external parties.
• Ability to interpret and apply ALDI operating policies and procedures.
• Problem-solving skills.
• Conflict management skills.
• Skill in negotiation to arrive at satisfactory conclusions using compromise, persuasion, rationale, and diplomacy.
• Knowledge of organizational authority, interdependence of job duties, products, systems, and services of the company.
• Ability to evaluate financial performance and apply such data to decision-making.
• Skill in verbal and written communication, including preparing written materials to meet purpose and audience.
• Ability to organize, prioritize, and complete activities consistent with personal and organizational needs.
• Attention to detail.
• Ability to establish and execute plans and goals.
• Knowledge of human resource management and ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation.
• Domestic travel is required daily; a company car is provided, and all related travel expenses are covered.

Pay

Starting salary: $95,000 with a $5,000 signing bonus. Salary increases: Year 2 - $110,000, Year 3 - $120,000, Year 4 - $130,000.

Benefits

• 401(k) Plan with company matching contributions.
• Employee Assistance Program (EAP).
• PerkSpot National Discount Program.
• Medical, prescription, dental, and vision insurance.
• Generous vacation time and 7 paid holidays.
• Up to 6 weeks of paid parental leave at 100% of pay.
• Up to 2 weeks of paid caregiver leave at 100% of pay.
• Short- and long-term disability insurance.
• Life, dependent life, and AD&D insurance.
• Voluntary term life insurance.

Full-time employees average 30 or more hours per week within an annual lookback period. Benefits may vary by state.