District Manager in Training - Dining Services
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we are recognized for treating our customers and employees fairly and pursuing excellence through an ever-evolving focus on training and development.
About the Role
Our District Manager-In-Training (MIT) program allows you to learn and grow at an established company with over 45 years of experience. As our newest associate, you’ll experience a custom interactive program lasting approximately twenty (20) weeks, combining hands-on and computer-based training. The program prepares you to manage multiple accounts in an assigned territory according to policies, procedures, and federal/state requirements.
Responsibilities
- Manage multiple accounts in an assigned territory, ensuring compliance with policies, procedures, and federal/state requirements.
- Perform job assignments of cook, prep cook, dietary aide, and dishwasher as necessary.
- Provide leadership, support, and guidance to ensure staff meets dining services quality standards, inventory levels, food safety guidelines, and customer service expectations.
- Conduct weekly building tours with the Account Manager to assess work quality using QCIs for documentation.
- Maintain accurate records of income, expenditures, supplies, food, personnel, and equipment.
- Run and review reports, approve payroll issues, review Employee Warning Notices, and assist in the open enrollment process.
- Act as a liaison between building Account Managers, Administrators, and HCSG staff, communicating directives effectively.
- Utilize protective gear and train staff on safe and proper mixing of cleaning solutions while adhering to safety precautions.
- Address equipment and cleaning product needs or malfunctions promptly.
- Ensure established standards, safety, and quality guidelines are met, including infection control and universal precautions.
- Lead training, quality control procedures, and in-servicing of housekeeping staff.
- Maintain consistent attendance and punctuality.
- Represent HCSG positively, demonstrating courtesy and cooperation with supervisors, co-workers, and client staff.
- Engage in positive, pleasant, and tactful interactions with residents, staff, and facility guests.
- Travel up to 75% for account/facility visits and regional activities.
Qualifications
- Positive attitude with the ability to follow oral and written instructions and perform routine, repetitive tasks daily.
- Bachelor’s degree in management or a related field preferred; high school diploma or equivalent required.
- Two years of experience in quantity food production/service and personnel supervision desired.
- Specialized training in dining services management and nutrition is desirable.
- Ability to complete regulatory compliance courses (sanitation and safety) and implement necessary changes.
- Highly developed interpersonal, analytical, and communication skills to lead and support a team in a diverse environment.
- Proven skills in P&L and budgetary management, with a track record of growing accounts.
- Exceptional organizational and time management skills.
- Must pass a Motor Vehicle Check and maintain a valid driver’s license.
- Basic computer skills, including web-based reporting.
- Compliance with COVID-19 vaccination policies, as required by state, local, and/or customers.
- Ability to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, and stand, sit, bend, and walk for extended periods.
- Willingness to relocate and live in the assigned market.
Benefits
- FREE Telemedicine and Prescription Discount Program, plus an array of medical, dental, vision, and supplemental health plans (*availability based on state).
- Promotions-from-within philosophy with robust career development and training opportunities.
- FREE Employee Assistance Programs for health, financial, and family services to support employee welfare and mental/physical health.
- Employee Recognition Programs for those who live out the company’s purpose and values.
- Going Beyond Assistance Fund: A 501(c)(3) nonprofit providing emergency, hardship, and disaster assistance to employees and their dependents.
- Paid holidays and vacation for eligible employees.
- Early access to a portion of earned wages through PNC EarnedIt.
- Employee Stock Purchase Plan available to eligible employees after two years of service.
- Nationwide transfer opportunities, ideal for active military and their families.
Pay
USD $80,000.00 - USD $85,000.00 per year. Offered salary rates are determined based on applicant qualifications, experience, education, and operational needs of the facility serviced.