District Manager in Training - Dining Services

Overview

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level.

Who You Are

You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day.

Why HCSG

At HCSG, you will find a fulfilling, collaborative, committed, stimulating, and structured environment to help you succeed in serving our communities. We offer engaging opportunities for every phase of your career. HCSG is committed to providing growth and leadership opportunities to see you succeed!

Available Benefits

• FREE Telemedicine and Prescription Discount Program
• Medical, dental, vision, and other supplemental health plans
• FREE access for employees and their families for health, financial, and family services
• Employee Assistance Programs
• Employee Recognition Programs
• Going Beyond Assistance Fund
• Paid holidays and vacation for eligible employees
• No More Waiting for Payday - Early access to a portion of your earnings anytime through PNC EarnedIt
• Employee Stock Purchase Plan
• Nationwide Opportunities

Responsibilities

• Learn and grow at an established company with over 45 years of experience through a custom interactive program lasting approximately twenty (20) weeks.
• Manage multiple accounts in an assigned territory according to policies and procedures and federal/state requirements.
• Perform the job assignments of the cook, prep cook, dietary aide, and dishwasher as necessary.
• Provide leadership, support, and guidance to ensure staff meets Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations.
• Maintain accurate income and expenditures, supplies, food, personnel, and equipment records.
• Run and review reports, approve payroll issues, review Employee Warning Notices, and assist/participate in the open enrollment process by providing information and collecting applications and waivers as necessary.
• Act as liaison between building Account Manager, Administrators, and HCSG staff. Communicate all directives effectively to managers from administrators and HCSG operational leadership.
• Utilize protective gear in all appropriate functions. Knowledgeable in training safe and proper mixing and cleaning solutions while adhering to all safety precautions. Address equipment/cleaning product needs and or malfunctions in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always achieved. Follow proper reporting, isolation, and handwashing procedures/techniques. Able to lead training, quality control procedures, and in-servicing of housekeeping staff.
• Be punctual. Consistent attendance and punctual arrival.
• Positively represent HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff.
• Positive, pleasant, and tactful interactions with residents, staff, and facility guests.
• Travel up to 75% of the time for account/facility visits and participation in regional activities.

Qualifications

• Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.
• A bachelor’s degree in food service management or related field preferred.
• A high school diploma or equivalent is required.
• Two years of experience in quantity food production/service and personnel supervision are desired.
• Five years of specialized training in Dining Services management and nutrition are required.
• Must be able to complete regulatory compliance courses (sanitation and safety) and identify issues and implement necessary changes.
• Capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills.
• Successful P&L and budgetary management skills.
• Exceptional organizational and time management skills with a proven track record of growing accounts.
• Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
• Strong computer skills, including web-based reporting.

Compliance

Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around cleaning products. Willingness to relocate and live in the assigned market.