District Manager in Training - Dining Services

Responsibilities

• District Manager - Responsible for managing multiple accounts in an assigned territory according to policies and procedures and federal/state requirements.
• Able to perform the job assignments of the cook, prep cook, dietary aide, and dishwasher as necessary.
• Training & Development - Provides leadership, support, and guidance to ensure staff meets Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations.
• Weekly building tours with Account Manager to assess work quality using QCIs for documentation purposes.
• Reporting - Maintains accurate income and expenditures, supplies, food, personnel, and equipment records. Runs and reviews reports, approves payroll issues, reviews Employee Warning Notices, and assists/participates in the open enrollment process by providing information and collecting applications and waivers as necessary.
• Communication - Acts as liaison between building Account Manager, Administrators, and HCSG staff. Communicates all directives effectively to managers from administrators and HCSG operational leadership.
• Safety - Utilize protective gear in all appropriate functions. Knowledgeable in training safe and proper mixing and cleaning solutions while adhering to all safety precautions. Addresses equipment/cleaning product needs and or malfunctions in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always achieved. Follow proper reporting, isolation, and handwashing procedures/techniques. Able to lead training, quality control procedures, and in-servicing of housekeeping staff.
• Punctuality - Consistent attendance and punctual arrival.
• Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff.
• Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.
• Travel - Up to 75% of Travel is required for account/facility visits and participation in regional activities.

Qualifications

• Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.
• Bachelor’s degree in food service management or related field preferred.
• A high school diploma or equivalent is required.
• Two years of experience in quantity food production/service and personnel supervision are desired.
• Five (5) years of specialized training in Dining Services management and nutrition are required.
• Must be able to complete regulatory compliance courses (sanitation and safety) and identify issues and implement necessary changes.
• Capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills.
• Successful P&L and budgetary management skills.
• Exceptional organizational and time management skills with a proven track record of growing accounts.
• Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
• Basic computer skills, including web-based reporting.

Benefits

• FREE Telemedicine and Prescription Discount Program and an array of medical, dental, vision, and other supplemental health plans.
• Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
• Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!
• Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.
• Paid - Holidays and Vacation for eligible employees. No More Waiting for Payday - Early access to a portion of your earnings anytime through PNC EarnedIt.
• Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.
• Nationwide Opportunities - Transfers are available Nationwide – great for active Military and Family!