District Manager in Training - Dining Services

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level.

About the Role

Our exciting District Manager-In-Training (MIT) program allows you to learn and grow at an established company with over 45 years of experience. As our newest associate, you’ll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately twenty (20) weeks.

Responsibilities

• Manage multiple accounts in an assigned territory according to policies and procedures and federal/state requirements.
• Perform the job assignments of the cook, prep cook, dietary aide, and dishwasher as necessary.
• Provide leadership, support, and guidance to ensure staff meets Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations.
• Conduct weekly building tours with Account Manager to assess work quality using QCIs for documentation purposes.
• Maintain accurate income and expenditures, supplies, food, personnel, and equipment records.
• Run and review reports, approve payroll issues, review Employee Warning Notices, and assist/participate in the open enrollment process by providing information and collecting applications and waivers as necessary.
• Act as liaison between building Account Manager, Administrators, and HCSG staff. Communicate all directives effectively to managers from administrators and HCSG operational leadership.
• Utilize protective gear in all appropriate functions. Train safe and proper mixing and cleaning solutions while adhering to all safety precautions.
• Address equipment/cleaning product needs and/or malfunctions in a timely fashion.
• Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure a sanitary environment is always achieved.
• Follow proper reporting, isolation, and handwashing procedures/techniques.
• Lead training, quality control procedures, and in-servicing of housekeeping staff.
• Maintain consistent attendance and punctual arrival.
• Positively represent HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff.
• Engage in positive, pleasant, and tactful interactions with residents, staff, and facility guests.
• Travel up to 75% for account/facility visits and participation in regional activities.

Requirements

• Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.
• Bachelor’s degree in management or related field preferred. A high school diploma or equivalent is required.
• Two years of experience in quantity food production/service and personnel supervision are desired.
• Specialized training in Dining Services management and nutrition is desirable.
• Must be able to complete regulatory compliance courses (sanitation and safety) and identify issues and implement necessary changes.
• Capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills.
• Successful P&L and budgetary management skills.
• Exceptional organizational and time management skills with a proven track record of growing accounts.
• Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
• Basic computer skills, including web-based reporting.
• Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.
• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend, and walk for extended periods.
• Must be able to perform routine, repetitive tasks continuously.
• Must be able to work around cleaning products.
• Willingness to relocate and live in the assigned market.

Benefits

• FREE Telemedicine and Prescription Discount Program and an array of medical, dental, vision, and other supplemental health plans. (Availability based on state.)
• Promotions-from-within philosophy with robust career development and training opportunities.
• FREE Employee Assistance Programs for health, financial, and family services to support employees' welfare and mental and physical health.
• Employee Recognition Programs for those who live out the Company Purpose and are committed to #GoingBeyond.
• Going Beyond Assistance Fund: A 501(c)(3) nonprofit providing emergency, hardship, and disaster assistance to HCSG employees and their dependents or family members.
• Paid holidays and vacation for eligible employees.
• Early access to a portion of your earnings anytime through PNC EarnedIt.
• Employee Stock Purchase Plan: Investment opportunity available to all eligible employees after two years of service.
• Nationwide transfer opportunities, great for active Military and Family.

Pay

USD $70,000.00 - USD $75,000.00 per year. Offered hourly rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced.