District Manager in Training

As one of the largest for-profit thrift operators in the United States, Canada and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and providing our partners with valuable funding for their community-based programs and services.

About the role

The District Manager in Training (DMIT) reports directly to the Regional Director of Stores and is responsible for the overall management and direction of the store and team in accordance with all policies, procedures, regulations, and laws. The DMIT will complete an approximate 15-week outlined training curriculum. After completion of the initial training, DMIT will be immediately placed into a Store Manager role to continue training and developing mastery of the business. Demonstrated capability in the Store Manager role, along with District Manager position availability, will determine placement timing into the multi-unit District Manager role.

Responsibilities

• Ensure store performance meets targets in sales, profit, on-site donations, production, and productivity based on annual performance expectations.
• Analyze key metrics and information, tie findings to observations, and take appropriate action.
• Inspect sales floor for shop-ability and ensure productivity of merchandise.
• Lead, direct, and supervise the work of the management team and, through them, the entire team.
• Oversee Production Manager and Retail Sales Manager in proactively planning staffing needs, recruiting, selecting, and training team members.
• Regularly observe, assess, interact, coach, and counsel the team.
• Provide oversight for work schedules to meet and exceed both customer and donor expectations.
• Audit merchandise and prices rolled to and off the floor.
• Plan and implement seasonal back stock, merchandising, and other strategic programs.
• Ensure the Savers recycling program is fully leveraged to reduce landfill and allow for further reuse of unsold/un-saleable items.
• Execute all company standards in the Community Donation Center (CDC).
• Oversee efforts inside and outside the store to create community awareness of the CDC, the company brand, and the benefits of donating to Savers.
• Create Store Operating Plans (SOP) to drive towards budget and optimize results.
• Coordinate with and report to the Regional Director.
• Deliver a positive and unforgettable customer/donor experience by setting the example, training, and coaching customer and donor service expectations.
• Protect company assets and information by ensuring their safe handling, security, and integrity.
• Proactively promote loss prevention awareness by upholding procedures and ensuring policies are in place.
• Maintain a safe work environment through education, consistent follow-up, ensuring policies and procedures are in place, and supporting the Joint Health and Safety Committee (JHSC).

Requirements

• Must have previous multi-unit District Manager experience.
• High School diploma; post-Secondary degree preferred.
• Consistent track record of delivering top-tier financial results.
• High level of energy, commitment, and passion about the business.
• Natural problem solver with strong analytical skills and sound judgment; takes decisive action in conditions of uncertainty.
• Strong budget management and aptitude for working with numbers.
• Superior organizational, prioritization, and time management skills.

Physical Requirements

• Frequently lift and carry products weighing less than 5 lbs; occasionally lift and carry products weighing up to 50 lbs.
• Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4–10 lbs. of force.
• Frequent reaching in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
• Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
• Continuous standing, frequent walking, stooping, bending, and twisting; occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
• Frequently required to read written & electronic documents and product labels.
• Continuous need to hear and verbally communicate to interact with and respond to management, team members, and customers.
• Occasional exposure to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (microwave in break room); continuous exposure to dust and frequent exposure to temperature fluctuations.
• Adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
• Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment, elevated and uneven surfaces, heights, and moving forklifts.
• Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails, and carts, and stock product on display racks/shelves.
• Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities.
• Continuous standing, frequent walking, stooping, bending, and twisting; occasional kneeling needed to stack and/or stock product(s) on display racks.

Benefits

• Comprehensive onboarding and training from day one, including in-house expertise through Savers University.
• Bundled health plans such as medical, Rx, dental, and vision.
• Company-paid life insurance.
• Programs for smoking cessation, diabetes management coaching, and on-demand care options.
• 401k plan with generous company matching contributions.
• Paid time off for leisure or other hobbies.
• Range of mental health services to assist in managing daily life.

Pay

Salaried pay range: $105,000 to $120,000.

Schedule

• Must be able to adjust work schedule to the needs of the business, including working some nights, weekends, and holidays.
• Periodic travel to meetings or other stores for business purposes.

Location: 1231 N Gary Ave, Carol Stream, IL