District Manager in Training

About the role

As one of the largest for-profit thrift operators in the United States, Canada and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations, redirecting billions of pounds of used items away from landfills and onto our store racks for reuse.

Responsibilities

• Ensure store performance meets targets in sales, profit, on-site donations, production, and productivity based on annual performance expectations.
• Analyze key metrics and information, tie findings to observations, and take appropriate action.
• Inspect sales floor for shop-ability and ensure productivity of merchandise.
• Lead, direct, and supervise the work of the management team and through them the entire team.
• Oversee Production Manager and Retail Sales Manager in proactively planning staffing needs, recruiting, selecting, and training team members.
• Regularly observe, assess, interact, coach, and counsel the team.
• Provide oversight for work schedules to meet and exceed both customer and donor expectations.
• Audit merchandise and prices rolled to and off the floor.
• Plan and implement seasonal back stock, merchandising, and other strategic programs.
• Ensure the Savers recycling program is fully leveraged to reduce landfill and allow for further reuse of unsold/un-saleable items.
• Execute all company standards in the Community Donation Center (CDC).
• Oversee efforts inside and outside the store to create community awareness of the CDC, the company brand, and the benefits of donating to Savers.
• Create Store Operating Plans (SOP) to drive towards budget and to optimize results.
• Coordinate with and report to the Regional Director.
• Deliver a positive and unforgettable customer/donor experience by setting the example and training and coaching customer and donor service expectations.
• Protect company assets and information by ensuring their safe handling, security, and integrity.
• Proactively promote loss prevention awareness by upholding procedures and ensuring policies are in place.
• Maintain a safe work environment through education, consistent follow-up, and supporting the Joint Health and Safety Committee (JHSC).

Requirements

• Must have previous District multi-unit experience.
• High School diploma; post-Secondary degree preferred.
• Consistent track record of delivering top-tier financial results; high level of energy, commitment, and passion about the business.
• Natural problem solver with strong analytical skills and sound judgment; takes decisive action in conditions of uncertainty.
• Strong budget management and aptitude for working with numbers.
• Superior organizational, prioritization, and time management skills.

Physical Requirements

• Must be able to frequently lift and carry products weighing less than 5 lbs.
• Will occasionally need to lift and carry products weighing up to 50 lbs.
• Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4–10 lbs. of force.
• Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
• Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
• Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle and/or inspect merchandise, validate work processes, train/coach/counsel the team.
• Frequently required to read written and electronic documents and product labels.
• Continuous need to hear and verbally communicate in order to interact with and respond to management, team members, and customers.
• Will need to hear requests in person and via intercom and telephone.
• Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
• Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
• Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
• Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
• Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities.
• Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.

Benefits

• Comprehensive onboarding and training from day one.
• In-house expertise with Savers University developing and delivering robust training to every team member.
• Comprehensive healthcare plans (medical/dental/vision) at a reasonable cost.
• Specialized health programs (quit smoking, counseling, diabetes management, chronic joint pain).
• Paid Time Off including sick pay and vacation pay (approximately 2 weeks).
• 6 paid holidays plus 1 to 2 additional floating holidays.
• Team member discounts up to 50% off store merchandise.
• Flexible spending accounts for eligible health and day care expenses.
• Employee Assistance Program (EAP) with free tools and resources to manage life’s challenges and maintain a healthy work-life balance.
• 401k plan with generous company matching contributions.
• Company provided life insurance and the option to purchase a supplemental plan.
• Annual bonus and performance merit increases.
• Disability insurance and parental leave.

Pay

$100,000 to $120,119 (will vary based upon strategic talent planning needs).

Schedule

• Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
• Will periodically need to drive to meetings or other stores for business purposes.
• Training location: 24034 104th Ave SE, Kent, WA 98030