District Manager- Columbus, OH Market

Sales

• Achieve/exceed district budgeted sales plan.
• Lead district team to foster a service and selling culture, exceed customer expectations and build enduring consumer relationships.
• Partner with store leadership teams to plan and execute successful volume driving events that involve outreach to the local community/market.
• Identify/analyze/react to changing business trends within each market to meet or exceed key metrics and sales goals.
• Build partnerships with Store Support Center partners to identify ways to accelerate sales within your district.

People

• Observe and coach team on building customer engagement and expansion of our rewards program, explain the benefits of the program and how to increase participation with each customer interaction.
• Develop people strategy for district to include hiring, succession planning, development plans and annual reviews.
• Identify, select, and retain top performing talent.
• Maintain turnover at or below turnover goal.
• Hold leadership teams accountable for achieving sales goals and key metrics in addition to operationally sound stores; through frequent recognition of excellence and frequent discussions where goals are not being met.
• Recognize performance of top talent and build a bench of future leaders, committing to ongoing development of leadership team members to meet various career goals within the company.
• Partner with Store Manager to ensure adequate staffing to meet the changing business needs and payroll expenses.
• Ensure stores are staffed with teams that are a reflection of the store’s community demographics.

Operations

• Reviews store schedules to ensure there is appropriate coverage to drive sales during peak times and ensure a consistent, fun, and meaningful customer experience.
• Understands and leads teams to execute product strategies - to include merchandise presentations, promotions, and signage.
• Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of the customer along with adhering to all Company visual presentation guidelines.
• Understand/utilize company reporting to build department categories throughout district. Ensure Store Managers have a clear understanding of reporting.
• Partner with Store Support Center team to react to merchandise needs.
• Prioritize store visits based on the needs of the business; exercising flexibility with schedule in reacting to the needs of the business.
• Summarize and communicate visits via a District Manager Visit Guide.
• Adhere to all company deadlines given by Store Manager and/or Regional Vice President.