District Manager - Champaign, IL

Duties And Responsibilities

• Communicates job responsibilities and performance expectations to store management to ensure desired results.
• Leads and develops store management personnel.
• Leads, develops, and supervises the assigned store manager team to develop sales, engage our teams, satisfy our customers, and achieve consistent high performance.
• Supports store management in fostering a positive working environment and sense of teamwork among direct and personnel reports.
• Develops and implements action plans using company-provided resources to improve operating results.
• Works with the store manager to recruit, select, promote and determine store assignments for personnel reports to ensure proper and adequate staffing of each location within the district.
• Confers with direct reports regarding advancement, discipline or termination of personnel.
• Trains and develops direct reports to ensure personnel reports achieve their maximum professional potential, using company-provided training materials.
• Observes and evaluates store employees’ work performance and collaborates with the store manager to provide feedback and coaching as appropriate.
• Collaborates with store manager to oversee the appropriate resolution of escalated employee and customer concerns.
• Understands and oversees execution of the overarching company strategy while communicating and modeling the core values of the organization.
• Communicates, cooperates and interacts effectively with all levels of ALDI employees, customers, third-party vendors and business partners.
• Reviews, investigates and resolves issues that arise within the district to minimize potential liability for the division and the company.
• Oversees and ensures store managements’ compliance with established policies and procedures within the district, as well as applicable federal, state and local regulations.
• Ensures store managers are appropriately coaching store personnel to comply with company customer service guidelines and demonstrates appropriate interactions with customers and co-workers.
• Resolves concerns from store personnel and customers, and/or refers such concerns to the director store operations as necessary.
• Models, communicates and supervises compliance with established policies and procedures.
• Supervises adherence to company expense guidelines, inventory procedures, product handling, and cash handling policies and standard operating procedures to minimize losses and achieve financial targets.
• Takes action to address issues, as necessary.
• Supervises the achievement of store KPI results and takes action to develop and implement personnel and operational plans to achieve district goals and budgets.
• Plans and conducts meetings such as district weekly operations calls and monthly one-to-ones, training sessions and other company-related events as communicated using company-provided materials at the prescribed frequency.

Education And Experience

• Bachelor’s Degree in Business or related field.