district manager-Central PA

About the role

As a District Manager at Starbucks, you will play a crucial role in developing extraordinary Store Managers, creating great customer experiences, and driving growth across our stores. You will lead a multi-unit portfolio by planning strategies and implementing them consistently.

Responsibilities

• Develop district-level strategies to achieve each store's financial, operational, and customer-service goals, while addressing each store's unique strengths and challenges.
• Lead a team of leaders by motivating, coaching, and strengthening Store Managers as team leaders, retail operators, and business owners.
• Serve as a resource by providing expertise on key customer issues, team staffing, and management, store operations, and company policies and procedures.

Requirements

• 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations, and customer service.
• 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills.
• 3+ years of experience in a customer service-oriented role.
• Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting.
• Strong organizational, interpersonal, and problem-solving skills.

Qualifications

Minimum High School or GED. Note: A college degree in business or a closely related field, or 4+ years of US Military service, may substitute for a portion of the required experience.

Skills

Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends, and/or holidays.

Benefits

We offer a comprehensive benefits package including:

• Medical, dental, and vision insurance
• Basic and supplemental life insurance
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation
• Eight paid holidays
• Two personal days per year
• Participation in a 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• Access to the Starbucks College Achievement Plan for a first-time bachelor’s degree through Arizona State University’s online program
• Student loan management resources
• Access to other educational opportunities
• Access to backup care and DACA reimbursement
• Compliance with state and local laws regarding employee leave benefits

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

You will accrue vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.