District Manager

Opportunity Overview

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

As a District Manager, you’ll lead a team of Store Managers and retail staff, driving performance, optimizing operations, and ensuring each location reflects POP MART’s vibrant brand identity. This is a unique opportunity to join a global pioneer in designer toy culture and help shape immersive retail experiences that inspire fans and collectors alike.

What You Will Achieve

• Own all store Key Performance Indicators (KPIs), store operations, stock level/inventory, and visual merchandising guidelines
• Enhance store personnel performance through training, coaching, development, and motivation
• Train and develop district's Store Managers into all-star leaders
• Manage payroll budget and determine hiring needs
• Lead and conduct interviews for prospective new retail team members, training, and onboarding
• Manage budgets for each location, ensuring payroll, hourly rates, salaries, and profitability remain within acceptable ranges
• Ensure operational efficiency for district
• Communicate cross-functionally with support center partners, serving as a liaison between stores and offices in Los Angeles and China
• Ensure all locations adhere to corporate and legal guidelines
• Overcome operational challenges as they emerge
• Maintain team attendance and ensure accountability through coaching and counseling
• Participate in ongoing leadership training that will fine-tune your management, accountability, operations, and communications skills
• Oversee ROBO Shop (vending machine) operations within assigned area, including hiring and managing ROBO Operators, optimizing performance, and driving sales at local ROBO locations.

What You Will Need

• Demonstrate a level of leadership that comes from a minimum 5-10 years of retail/boutiques sales experiences, proven multi-unit experience of at least 2-5 years in role
• Strong verbal and written communication skills that will inspire and motivate team members at all levels
• Critical thinker and problem-solving skills
• Ability to prioritize, and use time management skills to keep ahead of daily, weekly and monthly tasks
• Ability to work in a fast-paced, dynamic company

Physical Requirements

• Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
• Ability to stand and walk for extended periods (up to 6-8 hours per shift)
• Ability to bend, kneel, reach, and climb ladders or step stools safely
• Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
• Able to work in a fast-paced environment that may require quick movements and multitasking
• Ability to work in varying temperature conditions, including stockroom and receiving areas
• Manual dexterity required to operate standard stockroom tools (e.g., box cutters)

PAY RANGE DETAILS

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may vary for different regions of the U.S. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. This position may be eligible to participate in a company incentive program.

Equal Employment Opportunity

POP MART is committed to providing a safe, inclusive, and respectful work environment. POP MART provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.