District Account Manager

About the role

Securitas Security Services USA, Inc., is the global leader in providing security solutions. Our mission is to help companies protect their most important assets. By combining state-of-the-art technology with exceptional personnel, we create custom security solutions tailored to our clients' needs. We are currently seeking a dedicated and dynamic District Account Manager to oversee our clients’ facilities in Austin, TX.

Responsibilities

• Support multiple key global clients by delivering best-in-class security services.
• Lead a team of supervisors and security officers, engaging with senior client stakeholders and managing security projects to meet performance, conduct, and behavioral standards.
• Execute projects on time, within budget, and aligned with predefined objectives.

Qualifications

• Previous management and leadership experience in a security or similar environment.
• Strong operational and management skills, including planning, organizing, and decision-making abilities.
• Experience in employee scheduling, training, and performance management.
• Customer service management experience with a proven track record of delivering superior service.
• High-level qualifications in risk management and avoidance (preferred).
• Excellent communication and interpersonal skills.
• Demonstrated ability to innovate and drive positive change.
• Professionalism, ethical conduct, and integrity.
• Adaptable and data-driven with strong problem-solving skills.

Compensation and Benefits

We believe in investing in our people. When you join Securitas, you’ll receive:

• Competitive Salary: $58,000 - $60,000 annually
• Monthly Vehicle Allowance: $600.00
• Comprehensive Benefits Package, including:
• Medical, dental, vision, and life insurance
• 10 accrued vacation days, 4 personal holidays, 6 sick days
• 401(k) with company match

Essential Functions

• Manage day-to-day operations of the site security team, including scheduling, training, counseling, mentoring, and performance management.
• Ensure compliance with operational standards, company policies, and client expectations.
• Act as the primary point of contact for client representatives, addressing concerns and maintaining strong relationships.
• Oversee security projects from initiation to completion, ensuring they meet objectives and quality standards.
• Implement solutions to enhance efficiency, safety, and security protocols.
• Maintain operational excellence by achieving key performance indicators (KPIs) and service level agreements (SLAs).
• Develop and execute training programs and standard operating procedures for security personnel.
• Conduct audits, manage access control systems, and ensure compliance with safety regulations.
• Lead by example, demonstrating Securitas' core values of Integrity, Vigilance, and Helpfulness.

Qualifications

• Previous management and leadership experience in a security or similar environment.
• Strong operational and management skills, including planning, organizing, and decision-making abilities.
• Experience in employee scheduling, training, and performance management.
• Customer service management experience with a proven track record of delivering superior service.
• High-level qualifications in risk management and avoidance (preferred).
• Excellent communication and interpersonal skills.
• Demonstrated ability to innovate and drive positive change.
• Professionalism, ethical conduct, and integrity.
• Adaptable and data-driven with strong problem-solving skills.

Company Website

https://www.securitasinc.com

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Securitas Employees

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo.

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additional Information

• If you live by these values, we’re looking for you to join the Securitas team.
• Some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply.
• Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements.
• Benefits may be different for union members.