Distribution Supervisor (1st Shift)

About JLG, An Oshkosh Company

JLG began in 1969, when our founder, John L. Grove, set out to resolve growing safety concerns in the construction industry. Since then, we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities, and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles, and accessories—can be found all over the world.

Operational Leadership & Workflow Execution

• Cook up daily Inbound department operations
• Conduct regular walkthroughs of all inbound areas to monitor workflow, assess volume, and ensure operational readiness
• Review WMS queues, hot lists, Power BI reports, and exception reports to monitor workflow and identify issues
• Identify hazardous materials or other priority freight and assign appropriately for timely receiving and putaway
• Maintain quality of repack, inspection, and 'no home zone' items; initiate corrective actions or case creation as needed
• Ensure dock, ISL, staging lanes, and receiving work areas remain organized and consolidated
• Oversee trailer unloading and monitor team performance, resolving workflow bottlenecks promptly
• Review and process Salesforce/SharePoint cases for discrepancies, damages, or quality-related exceptions
• Aid team members with receiving or putaway tasks when necessary
• Oversee daily operational metrics and performance goals to ensure overall functional success

Team Leadership, Coaching, & Performance Management

• Manage the team by maintaining strong floor presence, providing ongoing support, and ensuring team members have the tools and guidance needed for success
• Monitor individual and team performance; address performance gaps promptly and professionally
• Hold formal check-in meetings with new hires, team leads, team members, and leadership at established intervals
• Ensure team member productivity from clock-in through end of shift
• Administer timely and appropriate progressive discipline in alignment with company policy
• Perform effective job interviews as needed

Safety, Compliance, & Quality

• Conduct continuous safety, PPE, PIT equipment, and housekeeping compliance checks
• Identify, document, and correct safety or quality concerns immediately; escalate when necessary
• Tag out unsafe equipment and coordinate timely repairs with Maintenance

Communication & Cross-Functional Collaboration

• Monitor and respond to communications including, but not limited to, emails, Teams messages, shared inboxes, Salesforce, and Planner updates in a timely manner as needed to support efficient operations and meet deadlines
• Communicate workflow changes, priorities, and expectations clearly with leads, team members, and leadership
• Cook up cross-functional support with other departments during volume spikes or staffing shortages
• Participate in leadership meetings to surface issues, recommend solutions, and support alignment
• Prepare and deliver effective stand-up and/or stand-down meetings daily
• Compile and communicate shift handoff information; walk the work area with the next-shift supervisor to ensure continuity

Continuous Improvement & Strategic Support

• Identify and document workflow inefficiencies and recommend improvements
• Develop, update, and maintain SOPs, job aids, and "How-To Guides"
• Support strategic planning, workflow redesign, and cross-departmental improvement initiatives

Administrative Responsibilities

• Review call-offs, PTO, and staffing levels as needed; adjust assignments to meet operational demands
• Utilize productivity reports and operational dashboards to guide actions and maintain workflow efficiency
• Manage timecards, attendance, and Workday responsibilities accurately and on time