Distribution Services Admin

About the role

The primary functions of this position are to process shipment requests from external or internal sources, ensure all appropriate paperwork is completed and given to the warehouse team, and maintain and process international paperwork associated with clinical distribution sales orders.

Responsibilities

• Process shipment requests by correctly entering and verifying all information into the JDE system.
• Ensure that all necessary paperwork related to the shipment request has been included with the order sent to the floor for proper pick and pack of the materials.
• Create proforma invoices (if applicable) for the shipment.
• Liaise with the IVRS or other external personnel to ensure proper receipt of requests and correct information to process the shipment.
• Follow up on delivery confirmation of shipments via the selected courier.
• Download and manage temperature monitoring devices.
• Communicate between the distribution project manager and the warehouse to resolve issues or ensure expedited processing of shipments.
• Prepare monthly shipping reports and metrics as requested.
• Set up customer addresses for site shipments.
• Support the Distribution Project Manager or Distribution Services Manager with any project requirements.
• Ensure all international paperwork related to the shipment request is included for proper shipment of the material.
• Manage proforma invoice templates.
• Manage the clinical bulk shipment log.
• Schedule pick-up of international shipments with the selected courier.
• Liaise with external personnel to ensure correct information on the proforma invoice.
• Obtain authorization for dispatch and confirmation of import permission from external personnel.
• Follow up on delivery confirmation of international shipments via the selected courier.
• Prepare monthly metrics as requested.
• Assist with the preparation of monthly customer billing and invoicing.
• Adhere to all PCI, cGMP, and GCP policies, procedures, and rules.
• Perform other duties as assigned by Manager/Supervisor.

This position may require overtime and/or weekend work. Attendance to work is an essential function of this position.

Requirements

• Associate's Degree in a related field and/or 1-3 years related experience and/or training.
• Basic mathematical skills.
• Basic computer skills: ability to perform basic computer tasks and operate common computer programs.
• Minimum professional proficiency in communication: ability to participate effectively in conversations and read standard items addressed to general readers.
• Intermediate reasoning: ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form, and deal with problems involving several concrete variables in standardized situations.

Preferred Qualifications

• Ability to follow instructions and respond to management direction.
• Ability to identify and resolve problems in a timely manner.
• Ability to exhibit sound and accurate judgment.
• Attention to detail.

Pay

The hiring rate for this position is $19.96 - $22.46 per hour, plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors including specific and relevant experience, education, credentials, geography, and subject matter expertise.

Benefits

PCI offers full-time employees a competitive benefits package that includes:

• Paid time off.
• Health insurance coverage (including dental and vision).
• Flexible spending account.
• 401(k).