Distribution Manager

Gosh Enterprises Inc · Columbus, OH · 3 days ago

On-siteManagementFull-time

Gosh Enterprises is a dynamic, rapidly growing company that oversees a family of brands:

Charleys: An 850+ unit restaurant brand known worldwide for serving the #1 Philly Cheesesteak in the World
BIBIBOP Asian Grill: An award-winning, 80+ unit Korean-inspired fast casual restaurant concept
Lenny's Grill and Subs: A Memphis-based 60+ unit chain serving high-quality deli subs and hot subs
Charleys Kids: A non-profit, partnering with like-minded organizations around the world to provide food, education, and mentorship to at-risk children
Solar Planet: A company that provides solar field advisory and installation services

This role is on-site in Columbus, Ohio, reports to the Director of Distribution, and is classified as exempt under the FLSA.

Oversee daily inbound and outbound distribution operations, ensuring product is delivered to restaurant locations accurately, on time, and in compliance with food safety standards.
Manage relationships with third-party logistics providers (3PLs), carriers, and distribution center partners, holding them accountable to SLAs and performance benchmarks.
Develop and continuously optimize distribution routes, delivery schedules, and fulfillment workflows across the brand portfolio.
Monitor freight costs, carrier performance, and delivery metrics, identifying opportunities for cost reduction and service improvement.
Coordinate with the purchasing and supply chain teams to align inbound shipments with distribution timelines and inventory needs.

Lead, coach, and develop a team of distribution coordinators, setting clear performance expectations and fostering a culture of accountability and continuous improvement.
Conduct regular one-on-ones, performance reviews, and development conversations to support team growth.
Build team capacity to manage increased distribution volume as the brand portfolio expands.
Establish clear SOPs and training materials to onboard new team members and ensure consistent execution.

Partner with warehouse and distribution center teams to manage inventory accuracy, product rotation (FIFO), and storage compliance.
Oversee cycle counts, physical inventory audits, and discrepancy resolution processes.
Monitor product availability and coordinate expedited shipments when supply disruptions occur.
Ensure distribution facilities and processes comply with food safety regulations, including temperature control and handling standards.

Track and report on key distribution KPIs including on-time delivery rate, fill rate, cost per case, and damage/shortage claims.
Identify root causes of recurring distribution failures and implement corrective action plans.
Lead or participate in cross-functional projects to improve supply chain efficiency and scalability.
Prepare regular operational summaries for senior leadership on distribution performance, risks, and initiatives.

Drive consistent on-time delivery and fill rate performance across all brand locations, treating operational metrics as non-negotiable standards.
Lead with clarity and accountability — your team knows exactly what success looks like and has the tools and support to achieve it.
Build and maintain strong, performance-oriented relationships with carriers and logistics partners.
Anticipate supply chain disruptions and respond with solutions before they impact restaurant operations.
Balance day-to-day execution with a forward-looking mindset, continuously looking for ways to reduce cost and improve service.
Communicate proactively with cross-functional partners in purchasing, operations, and finance to keep the supply chain aligned.

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field; equivalent experience considered.
5+ years of experience in distribution, logistics, or supply chain operations, with at least 2 years in a people management role.
Demonstrated experience managing third-party logistics providers and carrier relationships.
Proficiency in transportation management systems (TMS), warehouse management systems (WMS), and Microsoft Excel.
Strong analytical skills with the ability to interpret logistics data and translate insights into operational action.
Excellent verbal and written communication skills for cross-functional collaboration and vendor management.

Experience in food service distribution, restaurant supply chains, or perishable goods logistics.
Familiarity with food safety regulations including HACCP, FSMA, and cold chain compliance requirements.
APICS CSCP, CLTD, or equivalent supply chain certification.
Experience supporting multi-brand or multi-unit restaurant environments.

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