Distribution Lead

About the brand

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit www.callawaygolf.com.

JOB OVERVIEW

Under the general direction of the Distribution Supervisor, provides leadership and direction to support receiving and distribution operations. Works closely with Distribution Management, Traffic, Supply Chain, and Sales to carry out warehouse, receiving and shipping functions in a manner that meets or exceeds planned goals. Works on assignments that are complex in nature, where considerable judgment and initiative is required. Drives problem resolution and recommends opportunities for improvement. Provides guidance and support to hourly/non-exempt personnel and temporary labor.

ROLES AND RESPONSIBILITIES

• Cook up and lead distribution activities
• Oversee material handlers in achieving department and site performance objectives that include safety, cost, service, quality, and efficiency
• Pass along relevant info to Supervisors, Manager and other employees regarding safety, quality, customer-service, productivity, and throughput etc.
• Communicate department goals to personnel, and provide resources and motivation to meet or exceed goals
• Communicate issues and resolution options to Distribution Management, to ensure a seamless operation and transfer of information
• Achieve daily, weekly, monthly and annual objectives as determined by management
• Provide on the job training and oversight to temporary workers
• Ensure key processes are successful
• Coordinate and schedule all dock activities including quality audits on shipments
• Ensure customer returns are processed within company communicated timeframe
• Ensure the return of rejected material to vendors for credit and the destruction and/or recycling of scrap and obsolescence material
• Drive Safety Program
• Conduct and document effective safety meetings at required intervals
• Develop people skills and capabilities
• Review and assess the skill set of each employee as it relates to the job requirements
• Through job aids and work instructions, verify that workers are trained and following correct procedures
• Conduct timely performance reviews, and assist in the management of individual development plans
• Create and administer disciplinary action as necessary, with guidance from management
• Track employee attendance and timesheets according to company policy
• Drive Continuous Improvement
• Identify and troubleshoot process issues, and participate in root cause analysis and solution implementation
• Work closely with Inventory Control to drive inventory accuracy improvement and minimize shrink
• Involves employees in continuous improvement teams and discussions
• Participate in special projects as assigned regarding 5s, Kaizen, continuous Improvement Process, and Train the Trainer

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Demonstrated attention to detail
• Must be detail oriented with the ability to fulfill responsibilities with minimal supervision
• Ability to work independently and use sound judgment in decision making
• Lift-truck certification
• Demonstrated strong interpersonal skills
• Ability to direct others within the process to meet or exceed department goals
• Must possess excellent verbal and written communication skills
• Fully fluent in conversational and business (oral and written)
• Knowledge of computers and proficient in MS word, excel, SAP experience helpful
• Has some experience using computer based warehouse management system (WMS), use of SAP WMS a plus

EDUCATION AND EXPERIENCE

• High school diploma or general education degree (GED)
• Minimum three years of warehouse experience required
• Proficient with SAP transactions
• Continuous Improvement training or equivalent involvement in CIT’s

DISCLAIMER

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.

DE&I and EEOC

Disclaimer: Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day. If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

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