Distribution Engineering Coordinator

Role summary / purposeResponsible for planning, scheduling, and managing distribution customer requested work, mandated work, line maintenance tasks, capital projects and day-to-day design activities for the Distribution Engineering Design team.Key responsibilitiesContact external customers within one working day and schedule appointments for customers to meet with a Designer, including collecting design information during customer callsInterpret and ensure consistent application of organizational policies related to customer requests; provide customers with information on tasks required to receive service on requested datesManage Design resources within a geographic area by assigning each Designer to primary and secondary geographic areas; monitor Designer calendars to schedule appointments effectively and efficientlyCommunicate regularly with Designers regarding assignments, schedules, and questions related to specific customer callsCommunicate periodically with Network Line groups to expedite work and meet customer requested service dates or handle special requestsIdentify and rectify root causes of customer complaints and inquiriesMaintain working knowledge of AM/FM-DFM and Maximo as they relate to construction applicationsReview and update Maximo Backlogs for the Distribution Engineering Department; identify deficiencies, analyze alternatives, and recommend solutionsServe as a member of the Storm Response Team for restoration efforts; provide support to Damage Assessment and/or Logistics functionsRequirements - education & experienceAssociate degree or equivalent work experience2 years Transmission or Distribution experience1 year of Maximo and CCS experienceRequired skillsAbility to manage multiple responsibilities and deliverables in a fast-paced environmentAbility to work with multiple levels of the organizational structureStrong verbal and written communication skillsExcellent organizational and analytical skillsExperience or training in scheduling resources, maintenance, and construction practicesProficiency with Microsoft Office Excel and database applicationsNice-to-have / preferred skillsKnowledge of Maximo, GDT, AM/FM DFM, Storm Assist, and Power BIExperience with CCSKnowledge of Distribution Line construction, maintenance, and materials Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions. If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.