Distribution Center Senior Manager - LDCM

About the role

The Distribution Center Senior Manager is responsible for overseeing a Local Distribution Center with a scope of operations ranging from 200k to 400k units annually, averaging 30K to 60K inventory units, handling annual sales volumes of $20M to $40M, and managing a team of 10 to 15 FTEs. The role involves managing financials, leading employment-related activities, and driving operational excellence.

Responsibilities

• Oversees all aspects of distribution center operations, including shipping, receiving, inventory control, and route management.
• Ensures timely and accurate completion of all picking, receiving, put away, load/ship of all orders, product returns.
• Maintains Standard Operating Procedures (SOPs) to achieve operational performance indicators.
• Protects company assets, including inventory, equipment, and facility.
• Manages labor, delivery, and other variable costs within the Distribution Center to align with annual business plans.
• Drives team member accountability and performance, ensuring company policies are administered appropriately.
• Collaborates with Wholesale and Franchise sales teams to meet service level agreements and identify opportunities for improved customer service.
• Drives initiatives that foster an Employer of Choice environment and employee experience.
• Collaborates with cross-functional teams to achieve operational goals for the site.
• Ensures compliance with company and regulatory training to equip staff for assigned duties.
• Partners with Human Resources to lead the execution of employment cycle activities for team members within the site, including hiring, training, performance management, and succession planning.
• Observes operations critically, bringing forth ideas for continuous improvement updates or redesigns of Standard Operating Procedures to improve efficiency, cost, or customer satisfaction.
• Leads implementation of building initiatives related to technology, cost containment, inventory management, safety, training, engagement, etc., ensuring successful adoption of new behaviors and skills needed for new expectations.
• Ensures appropriate staffing levels and allocation to meet operational and financial goals while maintaining a standard of excellence in customer service.

Qualifications

• A 4-year degree in Logistics, Supply Chain Operations, Business, or other related disciplines, or equivalent experience in warehouse distribution or transportation environment.
• Minimum of five (5) years relevant experience.
• Demonstrated management experience including leadership and motivational ability, time management, and organizational skills, training, coaching, and counseling preferred.
• Proficient in computer programs including Microsoft Office, Word, PowerPoint, Excel, Outlook, etc.
• Ability to work well under pressure (prioritize, manage time, maintain composure).
• Knowledge of Lean methodology and proven success driving change in a dynamic environment.
• Safety 1st Mentality.
• Strong verbal and written communication skills.
• Must be able to repetitively lift up to 50 pounds while bending and twisting.
• Must maintain a current driver’s license.
• Ability to work a flexible schedule including nights, holidays, and weekends, as needed.
• 24/7 access to cell phone, email, and security system in case of an emergency.
• ERP system and Routing Software experience is a plus.
• High level of professional integrity.
• Bilingual in Spanish / English is a plus.

Benefits

• Market competitive compensation.
• 401(k) and Roth with company match. Immediate 100% vesting.
• Comprehensive benefits including medical, dental, and vision.
• Company paid short term disability and employer subsidized long term disability.
• Company paid life insurance.
• Tire purchasing discount.
• Tuition reimbursement.
• Employee assistance program.
• Generous paid vacation and paid time off.
• Customizable voluntary benefits.

Mission Critical Competencies

• Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
• Action Oriented: taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Cultivates Innovation: creating new and better ways for the organization to be successful.
• Collaborates: building partnerships and working collaboratively with others to meet shared objectives.
• Customer Focus: building strong customer relationships and delivering customer-centric solutions.
• Develops Talent: developing people to meet both their career goals and the organization's goals.
• Ensures Accountability: holding self and others accountable to meet commitments.
• Drives Engagement: creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Communicates Effectively: developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Instills Trust: gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Change Management: effective Sponsorship, Change Agent, and influencing skills. Adaptive, agile, flexible, open-minded. Proven ability to build cross-functional commitment, lead, simplify, and scale complex dynamic organizations through transformational change.