Jobs · Management · Maryland

Senior Distribution Manager

Lonza · Walkersville, MD · 2 days ago
Management$97k–$155k/yrFull-time

About the role

The Senior Distribution Manager - Bioprocessing Sales, Distribution Management role is fully remote, offering flexibility to work from any location with reliable internet access, preferably on the East Coast.

Responsibilities

  • Develop and execute regional distribution sales strategies to expand market penetration and revenue growth.

  • Define and align distributor targets, KPIs, and expectations (e.g. sales targets, forecasting accuracy, service levels, payment terms).

  • Manage sales delivery and forecasting for designated distributors, ensuring transparency and accuracy.

  • Ensure optimal stock levels at distributor warehouses, avoiding overstocking and supply disruptions.

  • Recruit, evaluate, and contract new distributors in line with regional strategy.

  • Lead structured onboarding and offboarding processes for distributors.

  • Manage and grow a portfolio of existing partners, ensuring continuous performance improvement and compliance with company policies.

  • Resolve conflicts and operational challenges with distributors to maintain productive, long-term partnerships.

  • Plan, coordinate, and manage distributor training and enablement programs, including product, application, sales process, and compliance training.

  • Ensure effective utilization of internal support resources (e.g. SMEs, application specialists, service teams, customer support).

  • Act as the primary interface between distributors and internal teams to ensure timely and high-quality support.

  • Identify capability gaps within distributor organizations and implement targeted training or coaching plans.

  • Ensure distributors are service-ready in collaboration with the company’s service organization.

  • Collaborate closely with Marketing to develop and execute partner marketing programs, campaigns, and sales tools.

  • Work with SMEs, Product Management, and Service teams to support complex sales opportunities and customer needs.

  • Develop annual regional distributor business plans, including sales, marketing, and business development activities.

Requirements

  • Education: Bachelor’s degree in a relevant field (e.g., Bioengineering, or related discipline); advanced degree preferred.

  • Experience: Minimum of 3-5 years of sales experience within the life sciences or pharmaceutical industry, with a proven track record of driving revenue and profit growth in complex sales environments.

  • Industry Knowledge: Strong understanding of customer needs, competitive landscape, and market dynamics across drug discovery, drug manufacturing/QC, and cell & gene therapy segments within biotech/biopharma.

  • Demonstrated success leading and developing high-performing global sales teams, including talent development, coaching, performance management, and problem resolution.

  • Exceptional core selling skills (prospecting, funnel management, closing, consultative and technical selling, creating customer value, and delivering effective sales presentations).

  • Strategic & Analytical Skills: Excellent strategic thinking, problem-solving, and analytical abilities.

  • Outstanding communication, negotiation, presentation, and public-speaking skills, with demonstrated effectiveness across a wide range of audiences.

  • Ability to work collaboratively across departments and with international teams, including Executive Leadership; strong track record of effective cross-functional partnership.

  • Willingness and ability to travel across North America approximately 30% of the time to meet business objectives.

  • Fluency in Portuguese is a plus.

Qualifications

  • Strong interpersonal and communication skills.

  • Proven ability to build and maintain strong relationships with external partners.

  • Excellent organizational and project management skills.

  • Ability to manage multiple priorities and deadlines effectively.

  • Strong analytical and problem-solving skills.

  • Ability to work independently and as part of a team.

  • Knowledge of bioprocessing and biotechnology industry.

Skills

  • Strategic thinking and planning.

  • Effective communication and negotiation skills.

  • Collaboration and teamwork.

  • Customer relationship management.

  • Product knowledge and expertise.

  • Technical selling and consultative selling.

  • Performance management and coaching.

  • Market analysis and forecasting.

Benefits

  • Performance-related bonus.

  • Medical, dental and vision insurance.

  • 401(k) matching plan.

  • Life insurance, as well as short-term and long-term disability insurance.

  • Employee assistance programs.

  • Paid time off (PTO).

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