Jobs · Management · North Carolina

Distribution Center Senior Manager - LDCM

NTW - National Tire Wholesale · Durham, NC · 1 wk ago
Management$5/hrFull-time

About the role

The Distribution Center Senior Manager is responsible for overseeing the day-to-day operations of a local distribution center, ensuring consistent application of standard operating procedures and achieving key performance indicators. This role also manages site financials, including P&L management, and leads and manages all employment-related activities for the site team members.

Responsibilities

  • Oversees all elements of distribution center operations, including shipping, receiving, inventory control, and route management.
  • Ensures the timely and accurate completion of all picking, receiving, put away, load/ship of all orders, product returns.
  • Responsible for the protection of company assets which includes inventory, equipment, and facility.
  • Maintains the facility, equipment, and vehicles and resolves any issues which may interfere with the safe, efficient, and fiscally responsible operation of the Distribution Center.
  • Manages labor, delivery, and other variable costs within the Distribution Center to align with annual business plans.
  • Drives team member accountability and performance ensuring company policies are administered appropriately.
  • Collaborates with Wholesale and Franchise sales teams to meet established service level agreements and identify opportunities for improved customer service.
  • Drives initiatives that foster an Employer of Choice environment and employee experience.
  • Collaborates with cross-functional teams to achieve operational goals for site.
  • Ensures compliance with the company and regulatory training to ensure that staff is equipped to perform assigned duties.
  • Partners with Human Resources to lead the execution of employment cycle activities for team members within site, including hiring, training, performance management and succession.
  • Observe operations with a critical eye, bringing forth ideas for continuous improvement updates or redesigns of Standard Operating Procedures to improve efficiency, cost, or customer satisfaction.
  • Lead implementation of building initiatives related to technology, cost containment, inventory management, safety, training, engagement, etc. Ensure successful adoption of new behaviors and skills needed for new expectations.
  • Ensure appropriate staffing levels and allocation to meet operational and financial goals while maintaining a standard of excellence in customer service.

Qualifications

  • A 4-year degree in Logistics, Supply Chain Operations, Business or other related disciplines is preferred or equivalent experience in warehouse distribution or transportation environment.
  • Minimum of five (5) years relevant experience.
  • Demonstrated management experience including leadership and motivational ability, time management and organizational skills, training, coaching and counseling preferred.
  • Proficient in computer programs including Microsoft Office, Word, PowerPoint, Excel, Outlook, etc.
  • Ability to work well under pressure (prioritize, manage time, maintain composure).
  • Knowledge of Lean methodology and proven success driving change in a dynamic environment.
  • Safety 1st Mentality.
  • Strong verbal and written communication skills.
  • Must be able to repetitively lift up to 50 pounds while bending and twisting.
  • Must maintain a current driver’s license.
  • Ability to work a flexible schedule including nights, holidays, and weekends, as needed.
  • 24/7 access to cell phone, email and security system in case of an emergency.
  • ERP system and Routing Software experience is a plus.
  • High level of professional integrity.
  • Bilingual in Spanish / English is a plus.

Benefits

  • Market competitive compensation
  • 401(k) and Roth with company match. Immediate 100% vesting
  • Comprehensive benefits including medical, dental and vision
  • Company paid short term disability and employer subsidized long term disability
  • Company paid life insurance
  • Discounted tire purchasing
  • Tuition reimbursement
  • Employee assistance program
  • Generous paid vacation and paid time off
  • Customizable voluntary benefits
  • and More!!!

Mission Critical Competencies

  • Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
  • Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Cultivates Innovation: Creating new and better ways for the organization to be successful.
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
  • Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
  • Develops Talent: Developing people to meet both their career goals and the organization's goals.
  • Ensures Accountability: Holding self and others accountable to meet commitments.
  • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.

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