Distribution Center Senior Manager - LDCM
NTW - National Tire Wholesale · Durham, NC · 1 wk ago
Management$5/hrFull-time
About the role
The Distribution Center Senior Manager is responsible for overseeing the day-to-day operations of a local distribution center, ensuring consistent application of standard operating procedures and achieving key performance indicators. This role also manages site financials, including P&L management, and leads and manages all employment-related activities for the site team members.
Responsibilities
- Oversees all elements of distribution center operations, including shipping, receiving, inventory control, and route management.
- Ensures the timely and accurate completion of all picking, receiving, put away, load/ship of all orders, product returns.
- Responsible for the protection of company assets which includes inventory, equipment, and facility.
- Maintains the facility, equipment, and vehicles and resolves any issues which may interfere with the safe, efficient, and fiscally responsible operation of the Distribution Center.
- Manages labor, delivery, and other variable costs within the Distribution Center to align with annual business plans.
- Drives team member accountability and performance ensuring company policies are administered appropriately.
- Collaborates with Wholesale and Franchise sales teams to meet established service level agreements and identify opportunities for improved customer service.
- Drives initiatives that foster an Employer of Choice environment and employee experience.
- Collaborates with cross-functional teams to achieve operational goals for site.
- Ensures compliance with the company and regulatory training to ensure that staff is equipped to perform assigned duties.
- Partners with Human Resources to lead the execution of employment cycle activities for team members within site, including hiring, training, performance management and succession.
- Observe operations with a critical eye, bringing forth ideas for continuous improvement updates or redesigns of Standard Operating Procedures to improve efficiency, cost, or customer satisfaction.
- Lead implementation of building initiatives related to technology, cost containment, inventory management, safety, training, engagement, etc. Ensure successful adoption of new behaviors and skills needed for new expectations.
- Ensure appropriate staffing levels and allocation to meet operational and financial goals while maintaining a standard of excellence in customer service.
Qualifications
- A 4-year degree in Logistics, Supply Chain Operations, Business or other related disciplines is preferred or equivalent experience in warehouse distribution or transportation environment.
- Minimum of five (5) years relevant experience.
- Demonstrated management experience including leadership and motivational ability, time management and organizational skills, training, coaching and counseling preferred.
- Proficient in computer programs including Microsoft Office, Word, PowerPoint, Excel, Outlook, etc.
- Ability to work well under pressure (prioritize, manage time, maintain composure).
- Knowledge of Lean methodology and proven success driving change in a dynamic environment.
- Safety 1st Mentality.
- Strong verbal and written communication skills.
- Must be able to repetitively lift up to 50 pounds while bending and twisting.
- Must maintain a current driver’s license.
- Ability to work a flexible schedule including nights, holidays, and weekends, as needed.
- 24/7 access to cell phone, email and security system in case of an emergency.
- ERP system and Routing Software experience is a plus.
- High level of professional integrity.
- Bilingual in Spanish / English is a plus.
Benefits
- Market competitive compensation
- 401(k) and Roth with company match. Immediate 100% vesting
- Comprehensive benefits including medical, dental and vision
- Company paid short term disability and employer subsidized long term disability
- Company paid life insurance
- Discounted tire purchasing
- Tuition reimbursement
- Employee assistance program
- Generous paid vacation and paid time off
- Customizable voluntary benefits
- and More!!!
Mission Critical Competencies
- Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
- Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Cultivates Innovation: Creating new and better ways for the organization to be successful.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
- Develops Talent: Developing people to meet both their career goals and the organization's goals.
- Ensures Accountability: Holding self and others accountable to meet commitments.
- Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.