Distribution Center Senior Manager

TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. With nearly 470 franchised tire and automotive service centers under the Big O Tires® brand, TBC serves consumers in search of total car care. Headquartered in Palm Beach Gardens, Florida, TBC generates $5 billion in revenue and employs more than 3,000 people across the U.S. and Mexico.

About the role

The Distribution Center Senior Manager (LDCM) is responsible for day-to-day operational excellence of the site, ensuring consistent application of standard operating procedures, policies, and Key Performance Indicators. This role oversees site financials, including P&L management, and leads all employment-related activities for site team members.

Responsibilities

• Manage labor, delivery, and other variable costs within the Distribution Center to align with annual business plans.
• Drive team member accountability and performance, ensuring company policies are administered appropriately.
• Lead company safety initiatives to ensure safe and on-time delivery of products to customers, including specific safety performance requirements (TRIR-Total Reportable Incidence Rate and Preventable Accident rates).
• Collaborate with Wholesale and Franchise sales teams to meet established service level agreements and identify opportunities for improved customer service.
• Foster an Employer of Choice environment and enhance employee experience.
• Collaborate with cross-functional teams to achieve operational goals for the site.
• Ensure compliance with company and regulatory training to equip staff for assigned duties.
• Partner with Human Resources to execute employment cycle activities, including hiring, training, performance management, and succession planning.
• Identify opportunities for continuous improvement in Standard Operating Procedures to enhance efficiency, cost, or customer satisfaction.
• Lead implementation of building initiatives related to technology, cost containment, inventory management, safety, training, and engagement.
• Ensure successful adoption of new behaviors and skills required for evolving expectations.
• Maintain appropriate staffing levels and allocation to meet operational and financial goals while upholding excellence in customer service.
• Other duties as assigned.

Requirements

• A 4-year degree in Logistics, Supply Chain Operations, Business, or related disciplines is preferred, or equivalent experience in warehouse distribution or transportation.
• Demonstrated management experience, including leadership, motivational ability, time management, and organizational skills.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Ability to work well under pressure, prioritize tasks, manage time, and maintain composure.
• Knowledge of Lean methodology and proven success driving change in a dynamic environment.
• Minimum of five (5) years of relevant experience.
• Safety-first mentality.
• Strong verbal and written communication skills.
• Ability to repetitively lift up to 50 pounds while bending and twisting.
• Must maintain a current driver’s license.
• Ability to work a flexible schedule, including nights, holidays, and weekends, as needed.
• 24/7 access to cell phone, email, and security system in case of emergencies.
• High level of professional integrity.
• Bilingual in Spanish/English is a plus.
• ERP system and Routing Software experience is a plus.

Pay

$100,000 to $140,000 annually, dependent on experience, plus a 15% annual short-term incentive.

Benefits

• Market-competitive compensation.
• 401(k) and Roth with company match; immediate 100% vesting.
• Comprehensive benefits, including medical, dental, and vision.
• Company-paid short-term disability and employer-subsidized long-term disability.
• Company-paid life insurance.
• Discounted tire purchasing.
• Tuition reimbursement.
• Employee assistance program.
• Generous paid vacation and paid time off.
• Customizable voluntary benefits.