Senior Distribution Center Manager
About the role
REP Fitness is scaling fast and needs a Senior DC Manager to own a site through the next chapter. This role is based in Carlisle, Pennsylvania.
Essential Functions
Own full day-to-day operations: inbound receiving, put-a-way, pick, pack, ship, returns, and inventory control — delivering site KPIs on throughput per labor hour, pick accuracy, ship accuracy, on-time fulfillment, and inbound cycle time
Manage the full site P&L — build the annual operating budget, defend it, and deliver against it; labor cost, equipment, supplies, and overhead are all yours
Ensure OSHA compliance and a measurable safety culture — incidents are tracked, root-caused, and closed, not filed; lead the site safety committee and hold the standard
Own facility maintenance, equipment upkeep, and vendor relationships for the site
Set shift structure, staffing plans, and labor allocation to match daily volume — proactively, not reactively
Build and maintain site SOPs, workflows, and operational documentation in partnership with the Ops Excellence Manager; keep them current as methods evolve
Lead, develop, and hold accountable a team of Supervisors, Leads, and Associates — running a structured performance management cadence of 1-on-1s, reviews, performance improvement, and recognition
Champion REP's EE Incentive Program — recognize and reward top performance, drive positive reinforcement, and make effort visible on the floor
Own hiring, onboarding, and retention for the site; partner with the Director to build headcount plans that match volume forecasts before the volume arrives
Create the conditions for people to surface problems, propose solutions, and take ownership of their functional area; leads succeed when you give them room to lead
Partner with the Ops Excellence Manager and Director of Distribution to build, maintain, and execute against network-wide DC SOPs and the REP Warehouse Playbook
Identify and close gaps between your site's current performance and network standards — own the gap-closure plan, not just the acknowledgment of the gap
Lead capacity planning for volume surges, peak seasons, and new product category launches — headcount, layout, and equipment decisions made ahead of need, not in reaction
Contribute to multi-DC standardization initiatives; when REP opens a new facility, you're one of the people standing it up
Track and present site performance data to Director-level leadership on a regular cadence — throughput, cost per unit, accuracy, and safety metrics
What You Will Bring
Demonstrated track record of managing a DC through a significant volume of inflection - freight growth, facility expansion, or peak season scaling at a meaningful scale
Full budget ownership experience - built, defended, and delivered an annual operating budget for a DC or warehouse
Proficiency with a WMS platform at an operational ownership level; RF-SMART or comparable NetSuite-integrated WMS strongly preferred
Strong data skills - able to pull, interpret, and act on operational metrics using NetSuite, Excel, or equivalent tools
OSHA compliance and safety program ownership experience; has led a site through an incident investigation or safety culture improvement initiative
Background in direct-to-consumer or e-commerce fulfillment at $100M+ revenue scale; high-SKU-count environments (home gym, sporting goods, or similar a plus)
Bachelor's degree in supply chain, Operations Management, Business, Industrial Engineering, or equivalent experience required
8–12 years of experience in distribution center or warehouse operations, with 3–5+ years in a single-site management role with full P&L ownership
Experience managing a full supervisory layer — not just associates; has hired, developed, and held accountable Supervisors and Leads
Experience managing across two or more DC locations simultaneously, or transitioning between sites in a multi-DC network
Lean / Six Sigma certification preferred (Green Belt minimum; Black Belt a strong plus)
Experience contributing to or leading a WMS implementation, DC expansion, or network standardization initiative
NetSuite ERP experience in a distribution or fulfillment context
Relevant WMS or ERP platform certifications (NetSuite, RF-SMART) a plus
Experience with RF scanning hardware, Zebra label printers, and physical DC infrastructure at a configuration level
Core Competencies
Ownership Mentality: You run this site like it's yours because operationally, it is. Budget, people, culture, and results all live with you.
Scale Readiness: Volume doubling, a new leads layer coming online, a team that needs to grow faster than the org chart. You don't get rattled; you get organized.
Builder: You leave infrastructure behind. SOPs that hold. A supervisory bench that's ready. A team that knows what good looks like because you showed them.
Data-Driven: You manage metrics, not by gut. You know your cost per unit, your pick accuracy rate, and your open headcount without being asked.
Employee-First: You understand that labor retention, engagement, and energy on the floor are leading indicators of operational performance. You treat them that way.
Candor: You tell the Director what's actually happening — good and bad — before they hear it from someone else. No filtered updates.
Successor Mindset: Within 12–18 months you're ready to lead a director-level function as REP expands. You build toward that proactively.