Distribution Center Operations Manager- Onsite OKC

About the role

The Operations Manager oversees the processing of all products/packages outbound/inbound to APMEX customers by the Operations team. They manage inventory, fulfillment, receiving, team development, performance reporting, and continuous improvement projects.

Responsibilities

• Ensure all associates have the necessary equipment and knowledge to execute job functions within each department.
• Verify shipping and receiving orders meet targeted Service Level Agreements with customers and company standards.
• Develop and audit processes within the Operations Department as business evolves.
• Partner with Accounting department to help optimize on-hand inventory and the dollar amount of that inventory.
• Update and ensure all Standard Operating Procedures (SOPs) within departments are being executed.
• Manage scheduling, staffing, and accountability within the Operations Department.
• Utilize/Develop reporting tools within internal systems to provide visibility within Operations department where improvement/resources need to be focused.
• Provide analysis and recommendations on strategies for shipping, packaging, loss prevention, efficiency, and overall operations functions based on individual analyses.
• Provide yearly budgets for labor, freight, and supplies cost to accounting for company budget.
• Identify efficiency gains in the processes within the Operations department or outside areas affecting Operations.
• Develop daily/weekly tasks for each department leader to execute routinely that result in consistent execution of critical business needs.
• Implement cross-training initiatives to help create strategic staffing needs.
• Provide performance feedback to develop operations' associates.
• Prepare and conduct reviews for new associates and annual reviews for all associates.
• Review weekly electronic timecards to approve time for each associate and address variances.
• Implement and maintain 5S practices within the Vaults.
• Develop reporting to show the performance of the team in key areas including accuracy and productivity.
• Complete daily audits on critical tasks and focus on continuous improvement.
• Develop and implement continuous improvement strategies and be able to report on their impact financially and/or efficiency gains.

Qualifications

• Education: Bachelor’s degree required.
• Experience: 2-5 years of experience in a distribution environment with direct oversight over one or more of the following within a distribution environment (inventory management, fulfillment, receiving, transportation).
• LEAN/Six Sigma project leadership experience preferred.
• Experience leading a team with a minimum of 10 people.
• Experience in building analytical reporting tools to help provide insight on operational opportunities.
• Experience utilizing intermediate Excel functions (pivot tables & V-Lookups).
• Computer Skills: Must be proficient in Microsoft Office; specifically, Microsoft Excel.