Distribution Center Office Associate
Crate & Barrel · Naperville, IL · 2 wk ago
Administrative$16.5–$19.75/hrFull-time
Achieve Purpose
We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve.
A Day in the Life
- Work in the receiving office or yard shack, tracking and checking in drivers and trailers
- Performs a variety of clerical duties such as filing, record keeping, and copying
- Partners with engagement team to order food and supplies for associate events
- Maintains and replenishes office supplies
- Conducts information retrieval and data entry, including manually entering productivity hours for PM reporting
- Compiles, organizes, and maintains records of business transactions
- Maintains moderately complex indexes and files
- Answers phones and takes messages
- Gathers information from accounts, applications, or spreadsheets and transfers into a standard format or database
- Prepares source data for computer entry by compiling, sorting, and verifying information
- Performs other related clerical duties as assigned
- Crossdock additional responsibilities:
- Maintains customer service email account and special request tracking
- Audits home delivery proposed charges
- Contacts customers prior to their booked date and closes order once picked up
- Handles escalated customer service issue resolutions
What You'll Bring
- Proficient at typing and basic computer operation
- Intermediate English Language proficiency
- Good communication skills both verbal and written
- Clerical, word processing, and office skills
- High attention to detail
- Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals
What We Offer
- Starting Rate: $16.50 - $19.75
- Comprehensive compensation and benefits package including medical/dental/vision, life insurance and disability, retirement and 401(k) match, paid time off, wellness time and volunteer time, merchandise discount and EAP resources, and tuition reimbursement
- Reasonable accommodations for individuals with disabilities
- Equal opportunity employer
- E-Verify participation
- Compliance with state and local laws regarding criminal background checks
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