Distribution Center Dispatcher

About the role

We are currently looking for a Dispatcher (Distribution Center) to play a pivotal role in ensuring the efficient delivery of propane to our customers across diverse geographical areas and climates. As a Dispatcher, your primary responsibility will include assigning and scheduling Drivers for both daily and weekly propane deliveries.

Responsibilities

• Identify and recommend customer specific routing and demand forecasting changes
• Assist Customer Service Centers (CSCs) with the resolution of delivery inquiries and issues from customers
• Assist with the delivery process by addressing and correcting skipped orders, inaccurate directions, propane tank obstructions, etc.
• Ensure timely, consistent and open lines of communication between the Distribution Center, CSCs, Drivers and customers
• Adapt to rapid and significant changes in workload due to weather, road conditions and other factors influencing the delivery fleet
• Provide general administrative support as required (i.e. drafting internal communications, filing and relaying processes/procedures)

Why join the Suburban Propane team?

We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services. For eligibility and a full list of our benefit offerings please visit https://jobs.suburbanpropane.com/benefits/.

Qualifications

• Minimum of 3 years of dispatching or related experience
• Minimum of a High School diploma or GED preferred
• Knowledge of fuel distribution concepts, practices and procedures including related government regulations
• Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
• Ability to multi-task and prioritize assignments in a team environment