Distribution Associate

Under direct supervision, uses basic knowledge and skills gained through on-the-job training or experience to provide mailing services support to associates throughout the firm. Guidance is provided to perform varied work that is somewhat routine to support a function or business unit. May have some contact with internal customers to exchange basic information, initiate research, and resolve problems. Provide excellent customer service, professionalism, and efficient support.

Responsibilities

• Applies basic skills and procedures appropriate for the position within assigned functional area.
• Performs standard duties and tasks, resolving questions and problems. Refers more complex issues to higher level.
• Processes incoming mail and express packages which include verifying addresses, opening envelopes/packages, determining priority of contents, accurately sort/handle and deliver.
• Sorts packages and processes/ships branch and outgoing first class mail neatly and accurately, as well as miscellaneous express shipments.
• Properly stages all outgoing items for carrier pick up at designated times.
• Delivers and picks up bulk, special courier and ground packages, archive, paper, office supplies daily. Obtain signatures where required.
• Answers phone, assists customers/vendors and email inquiries with exemplary Service 1st professionalism.
• Communicates with higher level associates to ensure clear direction, priority of workflow and timeline for completion.
• Assists with distribution of mass mailings to branches.
• Refers maintenance issues to supervisor.
• Applies organizational policies and procedures.
• Recommends process improvement opportunities.
• Operates standard office equipment and uses required software applications.
• Scans in packages/shipments.

Requirements

• Minimum of 1 year mailroom or shipping facility experience preferred.
• Stand 75%-100% of the day.
• Lift items, load, push/pull carts, and pallets following safety guidelines and with caution to avoid damage to walls, doors, elevators, artwork and other company property.
• Operating standard office equipment and using required software applications, including Microsoft Office Applications (Word, Excel, and Outlook).
• Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines.

Pay

The pay range for this position is $22.50 - $22.50/hr.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

This is a Contract to Hire position based out of St. Petersburg, FL. The position is fully onsite.