Dispenser
Pico Propane and Fuels · Oklahoma City, OK · 4 wk ago
HealthcareFull-time
Meritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service.
About the role
Lundy's Propane in Oklahoma City, OK is seeking a motivated Dispenser to assist with general manual labor tasks around the plant. Under direct supervision, this position performs a variety of duties, including but not limited to, lifting and moving materials, dispensing fuel to customers, organizing the warehouse, and other responsibilities.
Responsibilities
- Clean, inspect and refill empty propane tanks
- Perform inspection and service on tanks as needed to include changing valves
- Follow all safety protocol and wear appropriate PPE
- Provide excellent customer service
- Follow position specific processes and procedures
- Perform all other general duties as assigned
- Interacts with customers via telephone or in person to provide support and information on products or services and serves as a liaison between customers and the company
- Assists as needed with collecting and entering orders for new or additional products or services
- Forwards customer questions and complaints to the assigned specialist or other appropriate staff
Qualifications
- High school diploma or equivalent (required)
- Minimum two (2) years of customer service experience
- Experience in high-volume phone call settings (preferred)
- Experience in the oil and propane industry (preferred)
Skills
- Excellent interpersonal, communication, and problem-solving skills
- Service-oriented and the ability to resolve customer grievances
- Proficient with computer skills and the ability to learn and use current and new software
- Must be proficient with the current Microsoft Office Suite and the ability to learn and utilize different software
Requirements
- Prolonged periods sitting at