Hearing Aid Dispenser
Miracle-Ear, Inc. · Austin, TX · 2 wk ago
On-siteHealthcare$100k/yrFull-time
Compensation
$100,000+ earning potential including base salary and an industry-leading uncapped commission structure.
Schedule
Standard business hours, Monday-Friday.
Benefits
- Medical, Dental, Vision
- 401(k) with company match
- Health Savings Account
- Life insurance
- Family hearing aid benefits
- Paid Time Off (PTO), Paid Holidays, volunteer time off, and parental leave
- Wellness Hub and Employee Assistance Program (EAP)
- Continuous training, development, and support through the Ampli-Academy and other specialized learning platforms
Responsibilities
- Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss
- Guide customers through device fittings and demonstrations while educating them on the importance of hearing health
- Provide quality after-care services and offer personalized consultations to fit unique customer needs and lifestyles
- Lead the sale of hearing aids and accessories to contribute to individual and office revenue goals
- Partner with the Front Office Associate to ensure a high-quality customer experience, effective schedule management, and smooth store operations
- Maintain data accuracy and privacy by managing customer records in compliance with all protected healthcare data regulations
- Drive local engagement by supporting marketing initiatives and managing special events to promote hearing health awareness
- Stay current on industry trends and maintain professional credentials through continuous education
Required Qualifications
- Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist
- 1+ year of training or related experience as a Hearing Instrument Specialist
- Proficiency in Microsoft Office, Windows, CRM, and POS systems
- Current knowledge of hearing aid devices and technology
Preferred Qualifications
- Experience in a customer-facing role with a strong dedication to high-quality service
- Confident, attentive, empathetic, and solution-oriented approach to customer care
- Motivated by a purpose-driven environment and a desire to help others improve their quality of life