Dispensary Tech

Duties and Responsibilities

• Provides knowledge, expertise, guidance, and a personalized experience to each patient by explaining potential benefits of the Premium Cannabis products offered.
• Ensures patient questions or concerns are resolved quickly and completely.
• Communicates any requests or unresolved concerns to management immediately.
• Oversees patient intake process, ensuring that appropriate patient records and paperwork are submitted, and confidential information is maintained appropriately.
• Accurately receives, coordinates, and fulfills patient orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with AYR Wellness, local and state policies.
• Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a “Patient first” acuity.
• Fulfills the role of the critical link between AYR Wellness and our patients by providing an amazing, stress-free and helpful patient experience.
• Takes pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready.

Qualifications

• Must possess basic math, computer, and cash handling skills.
• Ability to coordinate and problem solve in a professional manner.
• Must be 21 years of age or older.
• Able to pass all background checks.
• Maintain regular and punctual attendance.
• Must be able to communicate effectively with patients/caregivers and team members.
• Experience with cash handling and POS/inventory control systems.
• Prior experience working in a high-volume environment.