Dispensary Associate-Part Time

Job Summary

If you have an interest in being part of one of the fastest growing industries in the nation, you may consider wanting to work for Trulieve! At Trulieve, we strive to bring our patients the relief they need in a product they can trust.

About the Role

The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Maintain a clean and well-stocked workstation throughout the shift.
• Document customer issues and concerns on the customer's profile.
• Work directly with the leader on duty to enhance the customer experience.
• Absorb and respond to customer feedback.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Perform additional team tasks on an as needed basis.

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to understand and follow written/oral instructions.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
• Must possess the mental and physical capacities necessary to perform the job duties.
• Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role.
• Must be able to pass a comprehensive background record check.

Skills

• Excellent communication skills.
• Knowledgeable about cannabis products and their effects.
• Ability to work independently and in a team environment.
• Ability to handle sensitive information with confidentiality.
• Ability to work in a fast-paced environment.

Benefits

• A comprehensive benefits package including paid time off.
• Salary will be commensurate with experience.

Pay

$14.50 an hour (position is also eligible for tips)

Schedule

Flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays