Dispensary Associate - Part Time

Job Summary

If you have an interest in being part of one of the fastest growing industries in the nation, you may consider wanting to work for Trulieve! At Trulieve, we strive to bring our patients the relief they need in a product they can trust.

About the Role

Trulieve is dedicated to helping patients manage their conditions through our carefully cultivated cannabis products. Our specially trained staff works closely with physicians to provide the right products and dosage to ensure patients receive the compassionate care they need.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Facilitate a customer's purchase per State regulations, while providing an exceptional customer experience.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Absorb and address any product or device issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• Minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Prior cash handling experience.
• Excellent people skills and effective communication.
• Ability to work independently in a dynamic, fast-paced environment.
• Strong interpersonal skills, business sense, and professionalism.
• Able to understand and follow written/oral instructions.
• Able to communicate in conversational English to work effectively with customers and team members.
• Mental and physical capacities necessary to perform the job duties.
• Valid driver's license and a clean driving record to fulfill the Delivery Driver role.
• Pass a comprehensive background record check.

Additional Responsibilities

• As Delivery Associate: Must possess a valid driver’s license and clear driving record to fulfill the delivery driver role. Follow all Trulieve Policies and Procedures as delivery associate.
• As Online Support: Assist with processing all online orders, including deliveries, in a 2-hour timeframe.

Physical Requirements

• Constantly required to move/traverse throughout entire facility, including confined spaces.
• Accurately communicate and exchange sensitive information and ideas with others, including members of the public.
• Observe/inspect details at varying ranges.
• Operate computing devices.
• Manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery).
• Push/pull objects up to 50lbs.
• Carry/position objects up to 50 lbs.
• Ascend/descend stool/ladder/steps.
• Position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl).
• Frequently required to remain in a seated position.
• Occasionally required to remain in a seated position.

Benefits

A comprehensive benefits package including paid time off is offered with this position. This position will work up to 25 hours per week and will be available "after hours" based on business needs.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.