Dispensary Associate - Part Time

Job Summary

If you have an interest in being part of one of the fastest growing industries in the nation, you may consider wanting to work for Trulieve! At Trulieve, we strive to bring our patients the relief they need in a product they can trust.

About the Role

Trulieve is dedicated to helping patients manage their symptoms through our carefully cultivated cannabis products. We believe in providing a safe and reliable experience for our customers.

Key Duties and Responsibilities

• Must be available on weekends.
• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Facilitate a customer's purchase per State regulations, while providing an exceptional customer experience.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Absorb and resolve customer issues and concerns.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Perform additional team tasks as assigned by Management.

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• A minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to understand and follow written/oral instructions.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
• Mental and physical capacities necessary to perform the job duties.
• Able to move intermittently throughout the workday.
• Able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.
• Personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
• Able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

Physical Requirements

• Constantly required to move/traverse throughout entire facility, including confined spaces;
• Accurately communicate and exchange sensitive information and ideas with others, including members of the public;
• Observe/inspect details at varying ranges;
• Operate computing devices;
• Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs;
• Lift/carry/position objects up to 50 lbs;
• Ascend/descend stool/ladder/steps;
• Position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl);
• Frequently required to remain in a seated position.

Additional Requirements

• Must be able to move intermittently throughout the workday.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.
• Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

Benefits

A comprehensive benefits package including paid time off is offered with this position. Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.