Dispatcher Trainee - $1,000 Sign-On Incentive
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to parse the posting.
Key content:
Overview paragraph: "At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals."
But note: we must remove EEO/equal-opportunity boilerplate. The sentence "Orange County Government is committed to providing equal opportunity in employment and services to all individuals." is EEO boilerplate. Should be removed. Also other EEO statements? There's also "Veterans Preference" section later; that is not EEO but specific. We'll keep Veterans Preference content (but maybe it's application instruction? It's about providing documentation; might be considered application instruction. The instruction says remove application instructions. Veterans Preference includes instructions to provide documentation; that's application instruction. Likely should be removed. Also "Application Deadline Open Date: 09/27/2026 Close Date: 10/10/2026 This posting is subject to close without prior notice." That's application instruction (deadline). Remove.
"Salary Information Pay Grade: 11 - From $ 19.00 FLSA Status: Non-Exempt Placement based on County Policy or bargaining unit contract Placement Based On Education And Experience After successful completion of the Dispatcher Trainee requirements, as described in the Notes section of this job posting. Trainees will be eligible to move to a Dispatcher position in approximately 12-14 weeks - Dispatcher Hourly rate: $22.50 per hour"
We need Pay section if posting actually states them. It does: Pay Grade: 11 - From $19.00, also mentions Dispatcher hourly rate after training. So we can include Pay section.
Benefits: there is a Benefits paragraph with list. We'll include Benefits section.
Schedule: Not mentioned explicitly. No schedule info. So we should not create Schedule section.
Responsibilities: The Representative Duties/Assignments list is a list of duties. We'll put under Responsibilities.
Requirements/Qualifications: Minimum Qualifications and Requirements within timeframe etc. We'll combine maybe under Requirements or Qualifications. The instruction says use headings like Requirements, Qualifications, Skills. We need to decide which to use. We have Minimum Qualifications (HS grad + 1 year experience, dispatcher assessment, clear voice). Then Requirements within timeframe: obtain PST certification within 1 year, maintain, refresher every 2 years, obtain EMD/EFD certifications and emergency call take assessment within 1 year, maintain, refresher every 2 years. Also Notes: selected candidate will be required to successfully complete pre-employment drug, physical and background check. Also OCFRD Dispatcher Trainee 2027 Academies: January 18, 2027 (maybe schedule? but it's a date for academy start). Could be considered Schedule? Not exactly. Might be considered a note. We'll include maybe under Requirements or a separate Notes section? But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put Notes under Requirements or Qualifications. Probably Requirements.
Skills: Not explicitly listed. Could infer from duties but better not to create if not specific. Avoid filler.
About the role: Could use Overview paragraph (excluding EEO). We'll use About the role heading.
Thus sections:
About the role
... (overview without EEO)
Responsibilities
- ... list items
Requirements
... Minimum Qualifications and certification requirements etc.
maybe also include pre-employment checks.
We need to preserve all substantive information. Let's extract.
Overview (without EEO): "At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction."
That's it.
Responsibilities list:
- Receives 232 state-mandated training hours for PST.
- Attends and participates in the Emergency Telecommunicator Course (ETC) classes.
- Attends and participates in the Emergency Medical Dispatch (EMD) classes.
- Attends and participates in the Emergency Fire Dispatch (EFD) classes.
- Attends CPR training.
- Training on the Computer Aided Dispatch (CAD) system.
- Training on the 911-phone system.
- Training on the 800 MHz radio system.
- Trainees must successfully complete the emergency call taking assessment within one (1) year of employment.
- Performs other duties as assigned.
Also note: "Duties may vary based on area of assignment. The following are representative duties, it is not the intent to capture all duties performed by this classification." That's a preamble; we could include as a sentence before list. Might be considered part of responsibilities. We'll include as a before the
.
Requirements:
Minimum Qualifications: "High School graduate or equivalent plus one (1) year experience in either computers, customers service or data entry or an equivalent combination of education, training, and experience Successful completion of dispatcher assessment, which includes data entry, spelling, decision-making, etc. Must have a clear and easily understood voice."
Requirements within timeframe: "Trainee must obtain Florida 911 Public Safety Telecommunicator (PST) certification within one (1) year of employment and maintain certification while employed. Employees are required to complete PST refresher training every two (2) years. Trainees must obtain Emergency Medical Dispatcher (EMD), Emergency Fire Dispatcher (EFD) certifications and emergency call take assessment within one (1) year of employment and maintain certifications while employed. Employees are required to complete EMD and EFD refresher training every two (2) years."
Also note: "Selected candidate will be required to successfully complete the pre-employment drug, physical and background check." Also "OCFRD Dispatcher Trainee 2027 Academies: January 18, 2027" maybe as note.
We'll combine into a or maybe
for clarity. The instruction: use - for any list of duties/requirements/benefits. So we could list requirements as
. But there are also prose sentences. We'll decide to use for prose and
for list items. For requirements, we have multiple bullet-like items; we could make a list.
Let's list:
- High School graduate or equivalent plus one (1) year experience in either computers, customer service or data entry or an equivalent combination of education, training, and experience.
- Successful completion of dispatcher assessment, which includes data entry, spelling, decision-making, etc.
- Must have a clear and easily understood voice.
- Obtain Florida 911 Public Safety Telecommunicator (PST) certification within one (1) year of employment and maintain certification while employed.
- Complete PST refresher training every two (2) years.
- Obtain Emergency Medical Dispatcher (EMD), Emergency Fire Dispatcher (EFD) certifications and emergency call take assessment within one (1) year of employment and maintain certifications while employed.
- Complete EMD and EFD refresher training every two (2) years.
- Successfully complete pre-employment drug, physical and background check.
- OCFRD Dispatcher Trainee 2027 Academies start date: January 18, 2027 (maybe as note).
We'll include that.
Pay section:
We have Pay Grade: 11 - From $19.00. Also after training: Dispatcher Hourly rate: $22.50 per hour. Also mention FLSA Status: Non-Exempt. Placement based on County Policy or bargaining unit contract. Placement Based On Education And Experience. After successful completion of the Dispatcher Trainee requirements, trainees will be eligible to move to a Dispatcher position in approximately 12-14 weeks.
We'll put in maybe with details.
Benefits section: list items.
Benefits text: "10 paid holidays and up to 2 floating holidays annually.18 days paid time off per year.Longevity bonus based on years of service.6 days of paid TERM (sick) time annually.Low-cost medical, dental, vision, additional life insurance.Free basic life, long term disability, and employee assistance for all the family members effective on day one.Participation in the Florida Retirement System.Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.Free access to Wellworks gyms and Orange County Recreation Centers.Free onsite wellness coaching, including dietician and nurse.Tuition reimbursement program.Earn service time to forgive student loans. Disclaimer: Benefits may vary for employees under collective bargaining agreements. For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx"
We need to remove the disclaimer? It's not boilerplate but maybe considered legal? It's a disclaimer about benefits varying; it's substantive? Might be considered boilerplate but it's about benefits variation; we could keep it? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is a legal disclaimer about benefits varying; could be considered legal boilerplate. Safer to remove it. Also the link is application instruction? It's more info; maybe keep? But it's a link for more info; could be considered application instruction? Not exactly. Might be okay to keep but it's a link; but we might drop the disclaimer sentence and keep the list before it. We'll keep the benefit items up to "Earn service time to forgive student loans." and drop the disclaimer sentence and link.
Thus benefits list:
- 10 paid holidays and up to 2 floating holidays annually.
- 18 days paid time off per year.
- Longevity bonus based on years of service.
- 6 days of paid TERM (sick) time annually.
- Low-cost medical, dental, vision, additional life insurance.
- Free basic life, long term disability, and employee assistance for all family members effective on day
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the posting. Key content: Overview paragraph: "At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals." But note: we must remove EEO/equal-opportunity boilerplate. The sentence "Orange County Government is committed to providing equal opportunity in employment and services to all individuals." is EEO boilerplate. Should be removed. Also other EEO statements? There's also "Veterans Preference" section later; that is not EEO but specific. We'll keep Veterans Preference content (but maybe it's application instruction? It's about providing documentation; might be considered application instruction. The instruction says remove application instructions. Veterans Preference includes instructions to provide documentation; that's application instruction. Likely should be removed. Also "Application Deadline Open Date: 09/27/2026 Close Date: 10/10/2026 This posting is subject to close without prior notice." That's application instruction (deadline). Remove. "Salary Information Pay Grade: 11 - From $ 19.00 FLSA Status: Non-Exempt Placement based on County Policy or bargaining unit contract Placement Based On Education And Experience After successful completion of the Dispatcher Trainee requirements, as described in the Notes section of this job posting. Trainees will be eligible to move to a Dispatcher position in approximately 12-14 weeks - Dispatcher Hourly rate: $22.50 per hour" We need Pay section if posting actually states them. It does: Pay Grade: 11 - From $19.00, also mentions Dispatcher hourly rate after training. So we can include Pay section. Benefits: there is a Benefits paragraph with list. We'll include Benefits section. Schedule: Not mentioned explicitly. No schedule info. So we should not create Schedule section. Responsibilities: The Representative Duties/Assignments list is a list of duties. We'll put under Responsibilities. Requirements/Qualifications: Minimum Qualifications and Requirements within timeframe etc. We'll combine maybe under Requirements or Qualifications. The instruction says use headings like Requirements, Qualifications, Skills. We need to decide which to use. We have Minimum Qualifications (HS grad + 1 year experience, dispatcher assessment, clear voice). Then Requirements within timeframe: obtain PST certification within 1 year, maintain, refresher every 2 years, obtain EMD/EFD certifications and emergency call take assessment within 1 year, maintain, refresher every 2 years. Also Notes: selected candidate will be required to successfully complete pre-employment drug, physical and background check. Also OCFRD Dispatcher Trainee 2027 Academies: January 18, 2027 (maybe schedule? but it's a date for academy start). Could be considered Schedule? Not exactly. Might be considered a note. We'll include maybe under Requirements or a separate Notes section? But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put Notes under Requirements or Qualifications. Probably Requirements. Skills: Not explicitly listed. Could infer from duties but better not to create if not specific. Avoid filler. About the role: Could use Overview paragraph (excluding EEO). We'll use About the role heading. Thus sections:
About the role
... (overview without EEO)
Responsibilities
- ... list items
Requirements
... Minimum Qualifications and certification requirements etc.
maybe also include pre-employment checks. We need to preserve all substantive information. Let's extract. Overview (without EEO): "At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction." That's it. Responsibilities list: - Receives 232 state-mandated training hours for PST. - Attends and participates in the Emergency Telecommunicator Course (ETC) classes. - Attends and participates in the Emergency Medical Dispatch (EMD) classes. - Attends and participates in the Emergency Fire Dispatch (EFD) classes. - Attends CPR training. - Training on the Computer Aided Dispatch (CAD) system. - Training on the 911-phone system. - Training on the 800 MHz radio system. - Trainees must successfully complete the emergency call taking assessment within one (1) year of employment. - Performs other duties as assigned. Also note: "Duties may vary based on area of assignment. The following are representative duties, it is not the intent to capture all duties performed by this classification." That's a preamble; we could include as a sentence before list. Might be considered part of responsibilities. We'll include as abefore the
- .
Requirements:
Minimum Qualifications: "High School graduate or equivalent plus one (1) year experience in either computers, customers service or data entry or an equivalent combination of education, training, and experience Successful completion of dispatcher assessment, which includes data entry, spelling, decision-making, etc. Must have a clear and easily understood voice."
Requirements within timeframe: "Trainee must obtain Florida 911 Public Safety Telecommunicator (PST) certification within one (1) year of employment and maintain certification while employed. Employees are required to complete PST refresher training every two (2) years. Trainees must obtain Emergency Medical Dispatcher (EMD), Emergency Fire Dispatcher (EFD) certifications and emergency call take assessment within one (1) year of employment and maintain certifications while employed. Employees are required to complete EMD and EFD refresher training every two (2) years."
Also note: "Selected candidate will be required to successfully complete the pre-employment drug, physical and background check." Also "OCFRD Dispatcher Trainee 2027 Academies: January 18, 2027" maybe as note.
We'll combine into a
- for any list of duties/requirements/benefits. So we could list requirements as
- . But there are also prose sentences. We'll decide to use
for prose and
- for list items. For requirements, we have multiple bullet-like items; we could make a list.
Let's list:
- High School graduate or equivalent plus one (1) year experience in either computers, customer service or data entry or an equivalent combination of education, training, and experience.
- Successful completion of dispatcher assessment, which includes data entry, spelling, decision-making, etc.
- Must have a clear and easily understood voice.
- Obtain Florida 911 Public Safety Telecommunicator (PST) certification within one (1) year of employment and maintain certification while employed.
- Complete PST refresher training every two (2) years.
- Obtain Emergency Medical Dispatcher (EMD), Emergency Fire Dispatcher (EFD) certifications and emergency call take assessment within one (1) year of employment and maintain certifications while employed.
- Complete EMD and EFD refresher training every two (2) years.
- Successfully complete pre-employment drug, physical and background check.
- OCFRD Dispatcher Trainee 2027 Academies start date: January 18, 2027 (maybe as note).
We'll include that.
Pay section:
We have Pay Grade: 11 - From $19.00. Also after training: Dispatcher Hourly rate: $22.50 per hour. Also mention FLSA Status: Non-Exempt. Placement based on County Policy or bargaining unit contract. Placement Based On Education And Experience. After successful completion of the Dispatcher Trainee requirements, trainees will be eligible to move to a Dispatcher position in approximately 12-14 weeks.
We'll put in
maybe with details. Benefits section: list items. Benefits text: "10 paid holidays and up to 2 floating holidays annually.18 days paid time off per year.Longevity bonus based on years of service.6 days of paid TERM (sick) time annually.Low-cost medical, dental, vision, additional life insurance.Free basic life, long term disability, and employee assistance for all the family members effective on day one.Participation in the Florida Retirement System.Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.Free access to Wellworks gyms and Orange County Recreation Centers.Free onsite wellness coaching, including dietician and nurse.Tuition reimbursement program.Earn service time to forgive student loans. Disclaimer: Benefits may vary for employees under collective bargaining agreements. For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx" We need to remove the disclaimer? It's not boilerplate but maybe considered legal? It's a disclaimer about benefits varying; it's substantive? Might be considered boilerplate but it's about benefits variation; we could keep it? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is a legal disclaimer about benefits varying; could be considered legal boilerplate. Safer to remove it. Also the link is application instruction? It's more info; maybe keep? But it's a link for more info; could be considered application instruction? Not exactly. Might be okay to keep but it's a link; but we might drop the disclaimer sentence and keep the list before it. We'll keep the benefit items up to "Earn service time to forgive student loans." and drop the disclaimer sentence and link. Thus benefits list: - 10 paid holidays and up to 2 floating holidays annually. - 18 days paid time off per year. - Longevity bonus based on years of service. - 6 days of paid TERM (sick) time annually. - Low-cost medical, dental, vision, additional life insurance. - Free basic life, long term disability, and employee assistance for all family members effective on day
or maybe
- for clarity. The instruction: use