DISPATCHER (Seasonal)_Park

Position Summary

Monitor phone and radio traffic for calls for service and dispatch appropriate units. Monitor and respond to security radio calls using established radio codes and communication procedures. Make routine all-band announcements communicating attendance, ride operations, security statuses, and other pertinent information. Document and communicate park attendance, ride throughput, weather conditions, and ride wait times hourly to all park leadership and operational units. Document all events during calls for service electronically via Dispatch System. Monitor fire/security alarm system for triggered alarms and coordinate with alarm company, local authorities, and park security units to respond. Identify and report suspicious activity, safety concerns, incidents, and other security-related observations through CCTV monitoring.

Requirements

• Must be at least 18 years of age.
• A high school diploma or equivalent preferred.
• Ability to multi-task and work in an independent, fast-paced setting.
• Must be able to demonstrate excellent written, verbal, and listening skills.
• Will be required to sit for extended periods of time.
• Must be able to work varied shifts, including weekends, evenings, holidays, and complete non-routine tasks as assigned.

Working Conditions

• Primarily seated position with periods of standing and walking.
• Work environment includes an active outdoor amusement park with exposure to varying weather conditions.
• Continuous requirement for alertness and professional demeanor.
• Must adhere to appropriate park-issued attire standards.

Company Information

Morgan’s Wonderland is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.