Dispatcher II
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content.
About the role: we have introductory paragraph: "ANSWER THE CALL Join the Roseville Police Department in the role of Dispatcher II. Dispatchers play a vital role in Public Safety, serving as the “first” of the first responders and a line of communication between the community and our public safety agencies. As a dispatcher, you’ll be cross-trained to handle law enforcement, fire and medical emergency calls, often providing life-saving instructions and sense of comfort and calm until additional resources arrive. You’ll also provide non-emergency assistance, including dispatching animal control and assistance for water, sewer, electric utility and street maintenance. If you are looking for a rewarding career serving the Roseville community, apply now."
That's good for About the role.
Responsibilities: we have duties: "To answer emergency and non-emergency calls for police, fire and other City services; to prioritize calls and dispatch police, fire, or other emergency units as appropriate; to perform related specialized record keeping; and to perform clerical work as required." Also examples of duties maybe earlier: cross-trained etc. But we can put that as responsibilities.
Requirements: maybe combine Experience and Training etc. The posting has "Minimum Qualifications" with Experience, Training, License Or Certificate. Also "Distinguishing Characteristics" etc. We'll put Requirements section with those.
Qualifications: maybe separate? But we can combine. However we need to avoid thin sections. Could have Requirements covering experience, training, license/certificate. Could also have Skills? Not explicitly listed. Could omit Skills.
Benefits: "Roseville offers a competitive salary and comprehensive benefits package, opportunities for growth, and an engaging culture where innovation and collaboration thrive."
Pay: maybe just "competitive salary". But we already included salary in Benefits. Might be redundant. Better to put Pay section with "competitive salary" and Benefits with "comprehensive benefits package, opportunities for growth, and an engaging culture where innovation and collaboration thrive." However the sentence lumps them together. We could split: Pay: competitive salary. Benefits: comprehensive benefits package, opportunities for growth, and an engaging culture where innovation and collaboration thrive.
Schedule: "The normal work schedule will be a 10 hour shift that will include working nights and weekends."
We must not include boilerplate like EEO etc. Remove those.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details: mention of cross-trained, law enforcement, fire, medical emergency calls, life-saving instructions, non-emergency assistance (animal control, water, sewer, electric utility, street maintenance). Also mention of "The Human Resources Department is accepting applications for the position of Dispatcher II in the Police Department." That's maybe meta but not needed? It's substantive but maybe not needed for sections; could be in About the role? Might be considered boilerplate? It's about application process; we are told to remove application instructions. That line is about HR accepting applications; could be considered application instruction. Safer to omit.
Also "The City of Roseville is committed to an inclusive and supportive workforce..." that's EEO boilerplate; remove.
"DEFINITION" etc: we have definition of duties; we already captured.
"DISTINGUISHING CHARACTERISTICS": maybe part of Requirements.
"SUPERVISION RECEIVED AND EXERCISED": maybe part of Requirements.
"Examples of Duties": we have that.
"Minimum Qualifications": we have.
"Supplemental Information": includes many details about education equivalency, foreign degree verification, selection process, etc. Those are substantive; we need to preserve them. Where to put? Could be under Requirements or a separate section like "Selection Process" or "Additional Information". The allowed headings list includes only those specific ones; we cannot create new headings not in list. So we must fit that info into existing headings: maybe under Requirements (as part of qualifications) or under About the role? The selection process details are substantive; we need to include them somewhere. Could put under Requirements as a subsection? But we only can use - for lists and
for prose. We could add a
under Requirements covering selection process details.
We must not create headings not listed. So we can add a
under Requirements that includes selection process details, foreign degree verification, etc.
We must not repeat job title as heading.
We must not include Job ID/requisition numbers.
We must not include cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to remove lines like "All employment applications must be submitted online at the City of Roseville CAREER PAGES only." That's application instruction; remove. Also "Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page." Remove. Also "The City of Roseville defines “accredited college or university”..." that's part of supplemental info about education verification; that is substantive? It's about how they evaluate education; could be considered part of Requirements (qualifications). Keep it? It's not boilerplate; it's about qualification evaluation. Keep.
"The following options apply to the evaluation of college degrees from countries outside the United States:" etc. Keep.
"If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate..." Keep.
"Selection Process All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination..." Keep.
"Supplemental questions will be utilized..." Keep.
"Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process." Keep.
"The CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER..." Remove EEO boilerplate.
"If you require an accommodation due to a disability, please contact..." Remove.
"MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION." Remove.
Now craft HTML.
Structure:
About the role
... (intro paragraph)
Responsibilities
... (definition of duties)
Requirements
... (Experience, Training, License Or Certificate, Distinguishing Characteristics, Supervision, Supplemental info about education verification, foreign degree, selection process, pre-employment checks)
Maybe we can split Requirements into subpoints using - for each bullet.
We need to preserve all substantive info; we can list them as
- .
Let's extract bullet points:
Experience: Two years of experience performing duties similar to that of a Dispatcher I with the City of Roseville.
Training: Equivalent to completion of the twelfth (12th) grade GED, or higher level degree.
License Or Certificate: Some positions may need to possess a valid California driver’s license as required by the position by date of appointment. Must obtain a California Peace Officers Standards and Training Commission (P.O.S.T.) Public Safety Dispatcher Basic Certificate within one year of appointment. Must obtain National Academies of Emergency Dispatch (NAEMD) Emergency Medical Dispatch Certificate within one year of appointment.
Distinguishing Characteristics: This is the journey level class in the Dispatcher series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.
Supervision Received and Exercised: Receives general supervision from a Communications Supervisor; may receive technical and/or functional supervision from Communications training officers, as appropriate. May exercise technical supervision over Dispatcher I level personnel, as assigned.
Supplemental Information (education evaluation): The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation. Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at http://www.naces.org or www.aice-eval.org. A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification, will be eliminated from further consideration.
Selection Process: All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process.
We can include all that in Requirements.
Now Benefits section:
Benefits
comprehensive benefits package, opportunities for growth, and an engaging culture where innovation and collaboration thrive.
Pay section:
Pay
competitive salary
Schedule section:
Schedule
The normal work schedule will be a 10 hour shift that will include working nights and weekends.
Check we didn't miss any substantive info: The initial description about "ANSWER THE
for prose. We could add a
under Requirements covering selection process details. We must not create headings not listed. So we can add a
under Requirements that includes selection process details, foreign degree verification, etc. We must not repeat job title as heading. We must not include Job ID/requisition numbers. We must not include cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to remove lines like "All employment applications must be submitted online at the City of Roseville CAREER PAGES only." That's application instruction; remove. Also "Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page." Remove. Also "The City of Roseville defines “accredited college or university”..." that's part of supplemental info about education verification; that is substantive? It's about how they evaluate education; could be considered part of Requirements (qualifications). Keep it? It's not boilerplate; it's about qualification evaluation. Keep. "The following options apply to the evaluation of college degrees from countries outside the United States:" etc. Keep. "If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate..." Keep. "Selection Process All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination..." Keep. "Supplemental questions will be utilized..." Keep. "Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process." Keep. "The CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER..." Remove EEO boilerplate. "If you require an accommodation due to a disability, please contact..." Remove. "MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION." Remove. Now craft HTML. Structure:
About the role
... (intro paragraph)
Responsibilities
... (definition of duties)
Requirements
... (Experience, Training, License Or Certificate, Distinguishing Characteristics, Supervision, Supplemental info about education verification, foreign degree, selection process, pre-employment checks)
Maybe we can split Requirements into subpoints using- for each bullet.
We need to preserve all substantive info; we can list them as
- .
Let's extract bullet points:
Experience: Two years of experience performing duties similar to that of a Dispatcher I with the City of Roseville.
Training: Equivalent to completion of the twelfth (12th) grade GED, or higher level degree.
License Or Certificate: Some positions may need to possess a valid California driver’s license as required by the position by date of appointment. Must obtain a California Peace Officers Standards and Training Commission (P.O.S.T.) Public Safety Dispatcher Basic Certificate within one year of appointment. Must obtain National Academies of Emergency Dispatch (NAEMD) Emergency Medical Dispatch Certificate within one year of appointment.
Distinguishing Characteristics: This is the journey level class in the Dispatcher series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.
Supervision Received and Exercised: Receives general supervision from a Communications Supervisor; may receive technical and/or functional supervision from Communications training officers, as appropriate. May exercise technical supervision over Dispatcher I level personnel, as assigned.
Supplemental Information (education evaluation): The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation. Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at http://www.naces.org or www.aice-eval.org. A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification, will be eliminated from further consideration.
Selection Process: All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process.
We can include all that in Requirements.
Now Benefits section:
Benefits
comprehensive benefits package, opportunities for growth, and an engaging culture where innovation and collaboration thrive.
Pay section:Pay
competitive salary
Schedule section:Schedule
The normal work schedule will be a 10 hour shift that will include working nights and weekends.
Check we didn't miss any substantive info: The initial description about "ANSWER THE
- .
Let's extract bullet points:
Experience: Two years of experience performing duties similar to that of a Dispatcher I with the City of Roseville.
Training: Equivalent to completion of the twelfth (12th) grade GED, or higher level degree.
License Or Certificate: Some positions may need to possess a valid California driver’s license as required by the position by date of appointment. Must obtain a California Peace Officers Standards and Training Commission (P.O.S.T.) Public Safety Dispatcher Basic Certificate within one year of appointment. Must obtain National Academies of Emergency Dispatch (NAEMD) Emergency Medical Dispatch Certificate within one year of appointment.
Distinguishing Characteristics: This is the journey level class in the Dispatcher series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.
Supervision Received and Exercised: Receives general supervision from a Communications Supervisor; may receive technical and/or functional supervision from Communications training officers, as appropriate. May exercise technical supervision over Dispatcher I level personnel, as assigned.
Supplemental Information (education evaluation): The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation. Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at http://www.naces.org or www.aice-eval.org. A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification, will be eliminated from further consideration.
Selection Process: All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process.
We can include all that in Requirements.
Now Benefits section: