Dispatcher - HVAC Service Experience
Aiello Home Services · Manchester, CT · 3 mo ago
On-siteEducation$18–$22/hrFull-time
Why Choose Aiello?
We offer more than just a job—we offer a career with a company that’s been trusted for over 90 years. As a family-owned business, we value work-life balance, long-term growth, and supporting our employees every step of the way.
What You’ll Do:
- Coordinate service requests
- Prioritize urgent calls
- Ensure technicians have accurate job details
- Update customers throughout the day
- Maintain organized records
- Create an outstanding customer experience
Who We’re Looking For:
- Strong communication skills, both verbal and written
- Proficiency in logistics and dispatching
- Competence in using multi-line phone systems and data entry tools
Pay & Benefits:
- Competitive pay: $18–$22 per hour, plus performance-based bonuses
- Generous paid time off, including holidays and even your birthday!
- Full benefits package, including medical, dental, vision, short-term disability, and 401(k)
About the Role:
This is an entry-level position for those interested in a career in home services.
Schedule:
Hours will vary based on the needs of the business, but typically include daytime and evening shifts.
Benefits:
Includes medical, dental, vision, short-term disability, and 401(k) contributions.
Skills:
- Strong communication skills
- Proficiency in logistics and dispatching
- Competence in using multi-line phone systems and data entry tools
Qualifications:
High school diploma or equivalent required. Previous experience in home services is preferred.