Dispatcher

About the role

Congratulations on your interest in joining Cencora! Our team members are at the heart of everything we do, and we're looking for someone who can help us coordinate the recovery and tender of freight at local airports. You'll break down freight when it returns to the office, monitor drivers to ensure customer expectations are met, assist in the preparation of packaging materials, and monitor and maintain cold chain for all shipments.

Responsibilities

• Coordinate the recovery and tender of freight at local airports.
• Brief freight when it returns to the office.
• Maintain cold chain for all shipments arriving at the airports and freight held at the office awaiting instructions/clearance for delivery.
• Monitor and maintain clearance status and enter updated notes for Customer Service and origin offices.
• Ensure that freight is recovered in a timely manner and all special delivery instructions and pickup instructions are communicated to our drivers and followed.
• Ensure that all Company and Regulatory policies and Standard Operational Procedures are followed.
• Monitor, respond to and action personal and group email accounts in a timely manner.
• Monitor all “On-Hold” shipments for export and/or delivery approval.
• Monitor and update the Outbound Flight Monitor.
• Proficiency in Cold Chain Management which will include but not limited to Gel Pack/Packaging preparation, Gel Pack/Packaging refurbishment, Gel Pack/Packaging configuration.
• Able to assist all Leadership Team Members in all daily functions and/or activities needed.
• Able to maintain all individual Training Records, Certificates and Qualifications and complete tests by due date.
• Able to ensure proper storage of shipments at airlines and office.
• Able to report all complaints, concerns and issues to management immediately.
• Able to work overtime as necessary.
• Able to perform related/other duties as assigned.

Requirements

• A general educational knowledge normally acquired through a high school diploma or GED.
• Two (2) to three (3) years’ experience in related field.
• Proficient computer skills.
• Excellent written and verbal communication skills.
• Work well in a team environment.
• Good organizational skills and attention to detail.
• Sense of urgency.
• Able to safely lift packages to 75 lbs.
• Professional demeanor.
• Able to work flexible schedules including afternoon/evening/weekends.
• Able to work occasional overtime as needed.

Skills

• Knowledge, Skills, Abilities Required:
• Knowledge, Skills, Abilities Required:

Qualifications

• Knowledge, Skills, Abilities Required:
• Knowledge, Skills, Abilities Required:

Benefits

We offer a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This includes support for working families, such as backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. For details, visit https://www.virtualfairhub.com/cencora.

Pay

Full time Salary Range: $43,300 - 79,310. This Salary Range reflects a National Average for this job. The actual range may vary based on your locale.

Schedule

Flexible a schedule including afternoon/evening/weekends.