Dispatcher

About the role

The Walbec Group of companies is a third-generation family leadership company producing high-quality construction materials and delivering professional design, engineering, and construction services. Multi-year Milwaukee Business Journal Best Place to Work honoree and a Best Place to Work by Employ Humanity. Proud Partner of the Green Bay Packers and Milwaukee Brewers.

Responsibilities

• Take aggregate orders and handle customer inquiries regarding products for various sites
• Answer phones and route calls in support of commercial aggregate sales and operations
• Call to reserve hired trucks and dispatch hired trucks daily and adjust based on customer needs
• Forecast trucking needs based on sales orders and aggregate needs, communicate daily with construction schedulers
• Reconcile, correct, and upload aggregate tickets for commercial aggregate sites
• Generate, communicate, and route sales orders as needed for deliveries
• Verify customer credit status prior to sending deliveries
• Draft and send quotes to Sales Manager
• Follow up on Sales Quote Statuses
• Operate truck scales at various facilities to weigh and ticket incoming and outgoing truck loads, when needed
• Print tickets and handle customer issues during sale process
• Communicate with site personal on inventory, safety, site routes
• Monitor Incoming fill and maintain approved dumpers list
• Track and record haul rates and fuel impact
• Data entry of projections/actuals/current inventory for sales tracking
• Cook with NEA Logistics Supervisor to assist in scheduling and ensure the most efficient transport of heavy equipment moves for asphalt/aggregate sites
• Maintain and manage the trucking vendors utilized in the area to improve the quality, safety, efficiency of material transportation, and verify truck routes
• Provide support to Company field/plant/aggregate supervisors
• Perform other duties as required

Qualifications

• HS Diploma or equivalent
• Ability to multi-task required
• Valid Driver's License and satisfactory driving record
• Strong computer skills, especially with Office programs, and the ability to learn proprietary systems as well
• Some Post-secondary education, such as Technical or Vocational training related to logistics or construction management methods is preferred
• Experience scheduling and training, preferably in a construction related environment
• Prior experience working with dispatching or scales

Skills

• Better than average communication skills and the ability to interact in person and by other means with different personality types, positions, and persons inside and outside the company
• Work well under pressure
• Knowledge of construction terms and a good understanding of Northeastern and Central Wisconsin geography
• A good attitude and the ability to work with others, even under pressure, while remaining professional and always acting ethically
• Must be able to adapt quickly to change
• Be able to tolerate and work in variable weather conditions, and work in dirty and dusty environments when scaling

Benefits

• Competitive pay and benefits that align with our values while supporting good health and a balanced life now and into the future
• Professional development and career growth opportunities
• Medical plan with no premium
• HRA contribution
• Company paid Short Term Disability (STD) and Long Term Disability (LTD)
• 401k & Profit Sharing with generous company contributions
• Rugged Walbec training

Location

Northeast Asphalt is located primarily in Northeastern Wisconsin, and this position will be in the Green Bay area.