Dispatcher

Essential Functions

• Monitors and responds to all radio communications; interacts with all persons in a courteous and respectful manner; responds immediately to all requests for service.
• Dispatches calls for service; provides assistance, direction, and information via telephone and radio.
• Operates the University's central alarm system (emergency phones, opening and closing of electronic doors, fire, and burglar alarms).
• Operates and maintains the state National Crime Information Center computer; queries system for criminal histories, stolen vehicles, and property, and distributes information through chain of command.
• Monitors all CCTV monitoring equipment within the communication room.
• Enters all relevant data into the department's records management system.
• Maintains all files and paperwork documentation as directed.
• Assesses dispatch media log, notifies supervisor of shift report of media log.
• Records personnel who have called off work; notifies administration and supervisors.
• Assists with dispatcher duties when necessary; answers emergency calls when necessary; enters appropriate data into the Department's record management system.
• Provides assistance to the communication specialist as needed.
• Performs special projects as needed, which includes training other dispatchers.

Qualifications

• High School Diploma/GED required.
• Minimum of 1 year of experience required.
• No substitution in lieu of education or experience.
• APCO certification and previous dispatch experience preferred.

Schedule

Full-time regular, 40 hours per week. On-Campus: Teams that work on campus, in an office, or in a lab.

Additional Information

Assignment Category: Full-time regular. Job Classification: Union Eligible.Police.Dispatcher. Campus: Pittsburgh. Hiring Range: Per Collective Bargaining Agreement. Relocation Offered: No. Visa Sponsorship Provided: No.

For position finalists, employment with the University will require successful completion of a background check. The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Required Documents: Resume. Optional Documents: Not Applicable.

This response is AI-generated, for reference only.