Dispatcher

About the role

Coordinate and direct the movement of trucks and freight in order to make pickups and deliveries in an efficient and timely manner. Represent company in a positive manner by providing customers with quick, precise, helpful, courteous and professional customer service.

Responsibilities

• Record and allocate all requests for delivery and pickup within established territories among the available drivers.
• Consolidate freight orders into truckloads for specific destinations.
• Records all information for proper billing.
• Makes assignments of drivers and trucks. Calls in extra drivers when needed to handle unexpected volume.
• Maintain radio and phone contact with trucks, receive and dispatch aid in response to any emergency needs for assistance or repairs.
• Communicate with all Drivers, customers, and suppliers in a professional and courteous manner.
• Keep vehicle inventory with accurate records of trailers being used for off-site storage to ensure proper billing.
• Document, investigate and report equipment damages.
• Maintain metric reports as required by management and or customers.
• Proactively seek out backhaul loads.
• Complete administrative duties timely and accurately.
• Maintain written/computerized records and other forms of information.
• All other duties assigned by reporting Manager/Supervisor.
• Participate, support and comply with all health, safety and 6S initiatives and requirements.

Qualifications

• Minimum Requirements: 1-2 years administrative experience required
• Strong interpersonal and communication skills
• Experience with MS Excel and Word
• Ability to work without supervision
• Prior experience/exposure to logistics or trucking operations
• Knowledge of DOT regulations as they pertain to our trucking environment
• Ability to work efficiently under pressure and at a fast pace
• Good management skills in making driver assignments and developing cooperation among the team of drivers
• Good knowledge of geographical area to facilitate efficient routing

Skills

Not specified

Benefits

We offer competitive company benefits to eligible positions, such as: Medical, Dental, Vision Insurance, Life Insurance and Disability, Voluntary Wellness Programs, 401(k) or RRSP programs with Company Match, Paid Vacation and Holidays, Tuition Reimbursement, and more!

Pay

19.00-24.00

Schedule

N/A

Company

An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes.