Dispatcher

Job Summary

Dispatcher/Tower Coordinator coordinates and assists the Operations Manager(s) to ensure that fueling operations at location are performed in a safe, timely, reliable, and cost-efficient manner. Coordinates overall communication between airline operations and company fueling operations personnel. The expected pay rate is $24/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Responsibilities

• Maintains good situational awareness of all airline and company fueling operations, policies, and procedures and provide for continuous dissemination of pertinent operational information and timely updates to appropriate field leadership and fueling personnel.
• Maintains professional contact and operational coordination dialogue with airline(s), airport operations, flight control, and fueling department as it pertains to company operations.
• Affords professional attitude and attire adhering to company uniform, dress and conduct codes.
• Aids in the development of ongoing operational and contingency plans for the optimal utilization of company equipment and resources in support of airline(s) schedule(s).
• Coordinates and communicates operational problem-solving options/plans with company managers and supervisors and with appropriate airline personnel.
• Maintains appropriate logs and documentation to enable anticipation of problem situations, post event evaluation, and timely/accurate recording and submission of required paperwork and reports.
• Completes daily shift reports to report any flight irregularities or delay during the shift.
• Completes a daily fueling delay recap of all delay codes to provide and discuss with airline operations.
• Collaborates in the implementation of the emergency/significant event notification system; ensures appropriate company and airline(s) responsible regulatory Officials are notified; documents accordingly.
• Assists in ramp and fueling operations which are physical in nature.

Requirements

• 1-3 years’ experience of fueling operations preferred.
• Prior airline experience is desirable.
• High School Diploma or equivalent.
• Valid driver's license.
• Excellent communication and interpersonal skills.
• Must be computer literate, and either possess or have the ability to learn Sabre and Microsoft applications such as PowerPoint, Excel, and Word.
• Ability to read and interpret documents such as safety, operational, and procedural manuals.
• Ability to write clear, concise reports and correspondence.
• Ability to speak effectively before groups of people to include the airline customers, fueling company personnel, and the airport authority.

Qualifications

• High School Diploma or equivalent.
• Six-months to one-year related experience; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety, operational, and procedural manuals.
• Ability to write clear, concise reports and correspondence.
• Ability to speak effectively before groups of people to include the airline customers, fueling company personnel, and the airport authority.

Skills

• Computer literacy.
• Knowledge of Sabre and Microsoft applications such as PowerPoint, Excel, and Word.
• Communication and interpersonal skills.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Pay

The expected pay rate is $24/hr.

Schedule

Full-time employees are offered a range of health and wellness benefits.

Life at Swissport

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at www.careers.swissport.com to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!