Dispatcher

Responsibilities

• Dispatch schedules/routes for load pick-up and deliveries
• Work with customers and warehouse operations to ensure accurate, timely and efficient operations
• Provide high level of customer service
• Ensure timely follow-up, resolution and response to route planning or delivery timing issues
• Maintain and update the department dispatch/communication log/software
• Review, verify and process driver delivery paperwork
• Ensure adherence to company safety and sanitation policies and DOT rules and regulations
• Develop and maintain good working relationships with customers and drivers
• Auxiliary responsibilities may include coordinating delivery changes, monitoring on-board computers, log reports and maintenance schedules, and assisting with payroll clerk tasks

Requirements

• Associate's degree in Business Administration or related field (preferred)
• High school diploma or GED (required)
• Two years of logistics/transportation experience
• Basic knowledge of dispatch operations
• Good written and verbal communication skills and customer service skills
• Ability to work in a fast-paced environment
• Detail-oriented, organized, and able to prioritize and multi-task
• Good problem-solving and follow-up skills
• Working knowledge of logistics operations
• Proficient in MS Office (Excel and Word)
• Basic knowledge of DOT (Department of Transportation) regulations

Qualifications

• May require basic knowledge of Cadec experience

Benefits

• Excellent benefits package, including PTO and 7 paid holidays
• Eligible for healthcare (single and family) first of the month following date of hire
• 401(k) plan with employer match available
• Employer paid Life Insurance, Short Term and Long-Term Disability
• Paid Parental Leave after six months

Schedule

Sunday 7:00 AM - 3:30 PM
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Alternate Saturdays 7:00 AM - 7:00 PM