Dispatcher
Same Day Water Heaters, LLC · Dallas, TX · 6 mo ago
On-siteAdministrativeFull-time
What You'll Do
- Receive and dispatch service installation orders
- Cookordination with field teams, technicians, and subcontractors
- Resolve customer inquiries and escalated issues
- Schedule and prioritize jobs based on urgency, skills, and location
- Maintain accurate logs, records, and communications
- Support smooth operations and handle multiple tasks efficiently
What We're Looking For
- Excellent communicator (oral and written)
- Strong multitasking and time management skills
- Calm under pressure with sound decision-making abilities
- Proficient in basic computer use and data entry
- High School diploma or equivalent
Requirements
- Excellent communication and interpersonal skills
- Experience with basic computer skills and data entry
- Proficient communication skills (oral and written)
- Outstanding organizational and multi-tasking abilities
- Sound judgment and critical thinking
- Able to work well under pressure
- High School diploma or equivalent
- Candidates must have open availability to work shifts scheduled between 6:00 AM and 9:00 PM, Monday through Friday, as well as 8:00 AM to 5:00 PM on rotating Saturdays.
- Flexibility to cover varying shift times is essential to meet operational needs
- Able to work overtime as needed