Dispatcher

Responsibilities

• Schedule and dispatch drivers to appropriate locations
• Maintain and update transportation KPI (key performance indicator) reports
• Communicate with clients by phone/email to arrange pickup/delivery times and delivery updates
• Manage loads through our Transportation Management System
• Proactively identify potential shipment issues and communicate them to other impacted departments
• Help manage and assist third party carriers
• Avoid delays and ensure timely load completion
• Oversee driver delivery times and load completion timeliness
• Achieve departmental compliance with DOT & FDA regulations
• Engage and embrace Primo Brands Continuous Excellence
• Deliver business results in line with the Supply Chain Operations Master Plan
• Conduct business in line with Primo Brands Leadership Framework and Corporate Business Principles
• Perform other duties as assigned by the Transportation Management Team

Qualifications

• High school diploma, GED or equivalent experience
• Minimum of 3 years of experience in dispatching required
• Experience in transportation preferred
• Ability to handle multiple people and projects in a fast-paced environment
• Excellent communication, verbal, and organization skills
• SAP knowledge and ability
• Data analytics and strategy experience
• Knowledge of DOT rules and regulations
• Computer skills; Microsoft Office; Microsoft Excel (intermediate level preferred)
• Ability to work independently and in a team environment
• Flexible in working hours - overtime, vacation coverage, and off-shifts