Dispatcher

Shift: Sunday–Wednesday and Friday, 10 AM–7 PM. Training period will be conducted in the office; once fully trained, working from home will be an option.

About the role

A reliable dispatcher is needed to dispatch service calls, verify work orders for accuracy, and assist Field Technicians with changes, pricing, and special equipment needs.

Responsibilities

• File completed work orders
• Contact customers for troubleshooting and/or scheduling work
• Monitor system outages
• Keep Field Technicians informed of system problems
• Other duties as assigned

Requirements

• High School Diploma or GED
• Established residency in Pennsylvania
• Reliable transportation
• Previous experience working in a dispatch or in-office customer service environment preferred
• Familiarity with the local area helpful
• Computer proficiency using the internet and Microsoft Office programs (Outlook Email, Word, and Excel)

Skills

• Excellent communication skills (oral and written)
• Excellent organizational skills
• Excellent time management skills
• Ability to multitask and work efficiently in a fast-paced environment

Deadline to apply is by 8/14/26.