Dispatcher

Job Responsibilities

• Prepares weekly schedule for shipment volume and proactively communicates plan externally to customers and internally with production teams
• Adjusts schedule, as needed, to accommodate customer needs
• Proactively communicate with customer their job status and product delivery schedule
• Prepare shipment documents, certifications and corresponding backup information for each shipment
• Review and research new and existing transportation vendors; programs to reduce, replace and improve upon transportation costs
• Handle large volumes of phone calls in a timely manner while making accurate and precise decisions regarding prioritizing shipment pickups, deliveries, maintenance, etc.
• Ensures safety practices are being enforced including load securement
• Actively participates in training and development
• Manages all outside haulers, coordinates with loading crew for next day deliveries
• Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed

Job Requirements

• At least 2 years of dispatch experience
• Previous precast concrete experience a plus
• High School Diploma or equivalent preferred
• Understanding of safety and transportation requirements
• Demonstrated written / oral communication skills
• Ability to effectively manage time and resource
• Ability to effectively communicate, verbally and in writing
• Ability to interface with peers
• Proficient in Microsoft Office/Excel, Word, Outlook programs
• Willing to work flexible, and extended hours, if needed

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

About the Role

The Dispatcher will be responsible for scheduling and expediting on-time deliveries of finished products to customer's jobsites. The Dispatcher will also assist production with backlog reports and communicating customer needs to production managers.